We can book flight tickets, enter promo codes, select seats, pay using different modes(net banking, wallet, credit /debit card). we can get itinerary and boarding pass. However certain other functions can be done only on goindigo.in website. Overall the updated app is much better.
The lastest update is worthless. You need to wait for OTP for login and always encounter too many login issues. Another best thing about previous version of app is missing in the latest version. You cannot do web check-in and book your seats without any extra cost within 48 hours of departure. This was the missing thing in new version of the app.
Pathetic app .. Horrible customer care service. Payment done . money debited..ticket not booked . for next booking, fare increased. Very frequent fare increases. They call it sale. Instead sell for high prices..the name they give is dynamic pricing. Will stop booking tickets on indigo for sure. 1 * is for the actual flight journeys. Update as of 3rd July : mailed them after receiving comment here. No reply yet. Such is their customer service . #neveragainindigo
I just now wanted to book a flight.The app sent me a OTP. After giving the OTP, the pop up says your account blocked.Try after some time . How is it unblocked..? Waste of time really. I booked before 2-3 times, it was OK. Now what happened?
Checking in should not be this difficult. The connection keeps timing out (my Internet connection is absolutely fine as everything else is working very well). Please fix this issue ASAP. I'm not even able to check in from my laptop.
Why should the app start with otp? If I'm already a customer why should i go through the hassle of setting my number otp etc etc. Simple allow me to login. Here is a classic case. I registered using my india number and my mail id. Now I'm in singapore and i cant use the same email id cos my number is changed. Common how can ur business analysts be so dumb not to consider these scenarios. I highly welcome indigo flying to Singapore, but going global should also change the way apps work. Also during when entering my phone number changing to +65 was a pain in my butt. I had to search whole list. Pathetic design