LuLu Happiness:Rewards Program

3.71K reviews
Content rating
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About this app

Welcome to LuLu Happiness, which offers exclusive benefits and access to the rewards program .With LuLu Happiness, you can enjoy instant access to loyalty perks, mall and hyper offers, dine-in discounts, and vouchers, all at your fingertips.
Features of the App:
1. Access to Loyalty Rewards: Easily track your loyalty points and know about your tier status.
2. Dine-In Offers: Enjoy exclusive discounts at restaurants inside and around LuLu Malls/Stores.
3. Mall Offers: Explore the latest brand offers available within the mall.
4. Hyper Offers: Discover ongoing discounts and promotions at LuLu Hypermarket, Fashion, and Connect stores.
5. Vouchers: Redeem exciting vouchers using LuLu Happiness to enhance your shopping experience.
6. Events: Stay updated on upcoming events and activities happening in the mall before your visit.
7. Stores - Find your favourite stores inside Lulu Mall across India.
Updated on
May 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.69K reviews
Sudhir Maurya
April 13, 2024
worst experience with this app. Firstly history of points added is not properly shown in app please hire some good engineers at backend. second redemption of is pain merchandise coupon redem is very hectic process it should be one click process from app but has to physically go to desk and they take approx 1-2 hours to generate coupon sometimes they say server issue cpme back later.. please improve customer experience
19 people found this review helpful
Abraham Mathew
April 10, 2024
The app is good .but the management of the app is poor. I used to get the purchases recorded and points get updated before leaving the since mid march Eventhough the bill showing the eligible points ,it never get added to The app .issue was communicated to the team responsible ,told to wait for 15 days.but till now no addition of the points or no response from them about their investigation outcome 3 of my bills since march 24 are stil pending. Please resolve
7 people found this review helpful
March 22, 2024
I don't know why LULU is cheating customers in the name rewards. It is really hard to get reward points. For me even after spending for over 70000 rupees, I only got reward points worth 200 rupees. Today when I checked the app they reduced my point from 200 rupees to 190 rupees. I don't know why? Also I didn't got smile points for most of my bills even after giving correct mobile number. I felt like this reward point is used as an excuse to collect mobile number from customers.
11 people found this review helpful
Lulu International Shopping Malls Pvt. Ltd.
April 8, 2024
Dear Happiness Member, we apologize for the inconvenience. Could you kindly share your contact details with our support team at '' to assist you better.