This was the biggest mistake to switch to Zeta from by my company, Accenture. It does not work on computer or on mobile, even though I am using it at only authorized merchant like Swiggy or Zomato. After entering card details screen goes blank, and it does not process payment. I have called their customer care, shared screenshots but still issue not resolved. THIS APP IS A FRUSTRATING EXPERIENCE!!
I feel cheated.. Sodexo provide this card instead of meal pass,but not able make payment online or through IVR , I ordered grocery, called Sodexo for payment on delivery ,card wasn't said to invalid customer care said that online or ivr payment are not enabled on card 'type' zeta.. and team are working on it.. and he asked me to go to merchant shop interested of online shopping..
Update: Application is draining battery in the background eventhough I didn't use the app. I sent you screens for the same. Please check this in priority. Old:: I can see that few stores availability in my area through merchant directory. however, i don't find when i search in the streets. can you please add the map location in the merchant directory? otherwise it is not useful for us. I hope that it is a clear message which you can understand..
The issue was logged on 7Nov, still no resolution. Zeta developers have no clue, week internal communication. Giving lame reasons. Highly not recommended, not a good product for corporates.
Very bad design. Can't add the shop id manually you need to turn on the location. QR code scan quality is poor . Have to play with camera to scan code.
Worst app. Sodexo is far better than this. Should have good Internet speed as well as network, Otherwise it's of no use. Money will be deducted though we get network error. Please switch to Sodexo pass. You can not use outside as well.
-Payment receipts with icon animation for push payments
-App theme for Sodexo users
-Superfast passbook with better user experience
-Performance related bug fixes and UI improvements
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