levélo - La Métropole Mobilité

FIFTEEN

About this app

Hop on the best electric bike whenever you want.

● The best electric bikes, period ●
Gradual pedal-assist up until 25 km/h, reinforced tyres, comfortable saddle, great handling… We spared no expense and you can feel it.

● One scan to get going ●
Open the app to find an electric bike nearby. Unlock it straight away by scanning the QR code. Whoosh, you’re already gone.

● Auto-pilot mode ●
Make every street your home thanks to integrated GPS navigation and focus on what matters most: pleasure.

● Happiness, shared ●
Park at the closest station and lock your bike by ending your ride in the app. It’s now ready to be used by another person!

Any questions? Find out more on www.levelo.ampmetropole.fr
Our support team can be reached by phone [phone]), email ([e-mail]) or live chat straight through the app.

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The levelo bike sharing scheme is powered by Fifteen.

Ratings and reviews

They need to fix this app. I sent an rmail but have had no response. The app doesnt open!! You have to switch phones or re-install or it says error and doesnt open and to try again. I switched phones its a LITTLE BETTER They need to fix this and why wait 30 for next ride??

Never enough bikes. You get to a station it tells you to go to and it's empty. Then the directions lead you up a hill that you have to push the bike up. I ended up biking 20 minutes and walking 30 minutes for what google said was a 40 minute WALK. Unfortunately such poorly executed apps and management will push people away from a good concept. They also appear to use fake reviews to manipulate their rating, beware.

Many broken bikes, app is not reliable, they were unable to process my payment for the 24h pass even though I tried several times, so I needed to pay a lot more... Other time my bike was broken but they still charged me and didn't let me take another bike for the next 30 mins so I was stuck at a place with very poor public transport. Instead of a 15 mins journey it took me almost an hour. Huge disappointment.