Lynkist puts your WhatsApp Business inbox on your phone.
Your customers message you on WhatsApp. Your team answers from a shared inbox on the web. This app is that inbox, on the phone in your pocket — so a question that arrives at 8pm does not wait until morning.
WHAT YOU CAN DO
• Read every conversation on your WhatsApp Business number
• Reply in the 24-hour service window, free, as yourself
• Send an approved template when the window has closed
• See who you are talking to — name, company, tags and your team's notes
• Switch between numbers if your business runs more than one
• Get a notification the moment a customer writes
BUILT FOR THE 24-HOUR WINDOW
WhatsApp lets a business reply freely for 24 hours after a customer's message. After that, only an approved template will send. Lynkist shows you exactly how long is left on every conversation, and swaps the reply box for your approved templates when the window closes — so you never lose a reply to a rule you forgot.
WORKS WITH YOUR TEAM
Everyone on your Lynkist workspace sees the same conversations. Read a thread on your phone and it is marked read for everyone. Reply from your desk and it appears on your phone.
WHAT THIS APP IS NOT
This is a companion to your Lynkist workspace, not a replacement for it. Campaigns, template creation, chatbots, flows and analytics stay on the web dashboard, where there is room to do them properly.
YOU NEED A LYNKIST ACCOUNT
Lynkist is a WhatsApp Business Platform product for businesses in India. You need an existing Lynkist workspace with a connected WhatsApp Business number to sign in. There is no sign-up inside the app.
Not affiliated with, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc. WhatsApp is a trademark of WhatsApp LLC.
Answer your customers on WhatsApp Business, from your phone, as a team.