Synqer

Entrepot Media Pvt Ltd

About this app

Synqer is an all-in-one business communication and lead management platform designed to help teams connect with customers, manage conversations, and run campaigns from one convenient app.
Bring your SMS, RCS, WhatsApp, website, and AI-assisted customer interactions together in a unified workspace. Synqer gives your team the tools to organize contacts, follow up with leads, monitor conversations, and understand campaign performance—wherever work takes you.
Key features:
• Unified dashboard
Get a clear overview of leads, messaging activity, campaign performance, account balances, and upcoming scheduled campaigns.
• Multi-channel campaigns
Create and manage Bulk SMS, RCS, and WhatsApp campaigns from a single platform.
• Lead management
View and organize leads collected through WhatsApp, RCS, website forms, and AI web agents.
• Live conversations
Access customer conversations, respond to enquiries, and keep communication organized.
• Contact management
Manage individual contacts, create contact groups, and prepare audiences for targeted campaigns.
• Message templates
Create, preview, and manage templates for SMS, RCS, and WhatsApp communication. Supported formats may include text, images, videos, documents, rich cards, and carousels, depending on the selected channel.
• Campaign scheduling
Plan communications in advance and keep track of scheduled campaigns.
• Reports and analytics
Review campaign summaries, delivery information, engagement metrics, and detailed contact-level reports.
• AI chatbot management
Access chatbot flows that help automate customer interactions and lead collection.
• Business account tools
View profile information, transactions, plan status, service balances, and customer support options.
Synqer is built for businesses, agencies, sales teams, support teams, and marketing professionals who need a simpler way to manage customer communication across multiple channels.
Stay connected. Respond faster. Manage every interaction with Synqer.