
No Text Here
Made an account, was logging in, it told me to verify my acc via sms text, i put my number and prefix in, didnt recieve anything, no sms, emails, nothing. Poor app, dont download its a waste of your time. (Btw bit, if you see this, make a forum or something to fix this dumbass problem i have been trying to fix for the past 1 and a half).
Bit Mobility S.r.l.
April 11, 2022
Dear customer, we are very sorry for your negative experience with our service, we kindly ask you to contact us at the following address assistenza@bitmobility.it so that we can provide you with the necessary support to solve the problem you encountered. BIT Team

Konstantina Papakonstantinou
Although they were very helpful and could "take with us" the subscription from city to city (very handy indeed), the app needs some fixing. Limited parking all over Florence I can understand. But as soon as you have rent a scooter you CANNOT see in the map the parking spots. So we went around a long ride and then felt trapped and could not stop to enjoy, because we could not park anywhere. ANYWHERE!
3 people found this review helpful

Lapo Falcone
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This is probably the worst experience I've had in a mobility sharing app. I'd say this is almost a scam. Basically, if you want to end the rental, the app stop responding. U can't stop the rental, and you keep paying. The help desk will never answer and there is nothing you can do. Moreover, when finally you manage to end the rental, after 2/3 minutes it asks you for a photo of the scooter. This is simply ridiculous, I'll try the competitors for sure!
5 people found this review helpful