ING Italia – Banca Online

3.5
14.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Whether you're traveling or at home, with the ING app, your bank is always with you! Make transactions, manage your products, and trade online securely and conveniently, anytime, anywhere.


NEW ​
The ING app is back on your screen even faster and more stable. Bug fixes, improved performance... now it's your turn to hit "Update" and enjoy the next episode.

BIOMETRIC RECOGNITION

Log in to the app and authorize your transactions in the fastest and most secure way using facial recognition or your fingerprint directly from your smartphone.


PUSH NOTIFICATIONS

With the ING app's push notifications, you're always up to date with everything happening in your account: see incoming and outgoing transactions in real time and receive all the latest news from the world of ING. Plus, they're free, and you can choose which transactions you want to receive them for, based on your needs.


GOOGLE PAY

Add your ING Mastercard Credit or Debit Card to Google Wallet: all you need is your Android smartphone or smartwatch to pay easily, quickly, and securely in stores, online, or from apps!

MANAGE YOUR CARDS
With the ING app, you can better manage your Mastercards:
- activate them;
- view transactions;
- view and customize your PIN so you never forget it again;
- change your credit card limit;
- you can temporarily suspend your card while you search for it before permanently blocking it, or call the numbers directly to block it if you can't find it;
- with Pagoflex, you can buy whatever you want and pay for it later, over several months, according to your needs.

KEEP EVERYTHING UNDER KEY CONTROL
- Enable the display of your total balance and choose which products to include
- View transactions and documents for your products
- Pay F24 forms and payment slips
- Make transfers, including instant transfers, or for tax breaks and tax breaks, make recurring transfers
- Top up your smartphone with one click
- Easily manage your savings with Conto Arancio and Deposito Arancio
- Check the amount and due dates of your Preto Arancio or Mutuo Arancio installments

MAKE TOL WITH A TAP
Buy and sell stocks, bonds, ETFs on the Italian market, and major foreign and US securities.

MORE THAN JUST TAP...
- Know immediately if it's really ING calling you
- Personalize your app experience by naming your products or choosing which ones to see on your home screen and in what order.

- Choose your Avatar
- Chat with our Customer Service or schedule an appointment with our agents in stores


Advertising message for promotional purposes.
Information on banking and financial products and services is available at ING stores or on ing.it
Updated on
Jan 27, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit

Ratings and reviews

3.5
14.5K reviews
Keijo D. Putt
February 3, 2026
Translation to "Engrish" is completely broken, can't choose a language and defaults to the device, but still shows a lot of Italian parts. Raised the concern to the bank some time ago with no response.
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ING BANK N.V. Milan Branch
February 4, 2026
Hi there! At the moment, the app only partially supports english. If your devide is not set to italian, some content will appear in english, while other parts will remain in italian. Thank you for your feedback, we're actively working to improve the app, also thanks to suggestions like yours.
Elisha Okafor
January 31, 2026
very poor customer service for those who operate online banking. Requests are attended very slowly, in months
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ING BANK N.V. Milan Branch
February 2, 2026
Hello. Thank you for reaching out and sharing your feedback with us. We're sorry to hear about your dissatisfaction with our services. To better understand what you're experiencing and get you the proper assistance, we kindly ask you to complete the questionnaire available here https://ingbank.qualtrics.com/jfe/form/SV_2lEsj6VGsbFqxiS.
Daniele “DanyTensai” P.
June 20, 2025
Absolutely not. I have waited to leave an honest review and test the app first, but it's a complete downgrade from the previous one, I don't understand why we were obligated to change it? The layout might be a hit better, but it's slower, 7 times out of 10 I'm not able to access my prepaid cards, with a prompt saying I will be able to shortly. Edit its been 2 weeks and although I can access my prepaid cards, I can't recharge them, and I even contacted support with no avail. This is unbelievable
9 people found this review helpful
Did you find this helpful?
ING BANK N.V. Milan Branch
June 23, 2025
Hi there. Thank you for reaching out and sharing your feedback with us. We're sorry to hear about your dissatisfaction with our services. To better understand the issue and support you in the best way, we kindly ask you to complete the questionnaire available here https://ingbank.qualtrics.com/jfe/form/SV_2lEsj6VGsbFqxiS.

What’s new

Il sequel che aspettavi è arrivato! La nuova versione dell’app ING ti porta una novità da protagonista: TOL direttamente da app.
Investi, segui i mercati e cogli le opportunità ovunque tu sia.
Non solo: bug risolti e performance migliorate per un’esperienza da Oscar. Che aspetti? Aggiornala subito!

App support

Phone number
+39029996789
About the developer
ING BANK N.V
android-support.it@ing.com
VIALE FULVIO TESTI 250 20126 MILANO Italy
+39 02 999 6789

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