TMdrive-Support

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About this app

“TMdrive-Support” is app for Drive equipment TMdrive series. “TMdrive-Support” can read instruction manual and troubleshoot of equipment failure.
※Support models are scheduled to develop sequentially.

Document list
-Each model manual can read.

Troubleshooting & Support
-This app can recognize model from QR cord pasted to Drive equipment.
-This app can check failure description and method for dealing with trouble to select FI code that was shown to drive equipment and model.
-This app can send log data to TMEIC.
-This app can guide to support desk.
[Precautions and requests]
*Communication amount charges for downloading this app and data and start-up this app.
*This app switches language by smartphone language setting.
*This app uses the camera function when reading the QR code.
*This app uses the dial function when contacting the support desk.
*This app uses the mail function when sending log data.
*The contents and functions of this app are subject to change or termination without notice.
*This app is provided as is and does not guarantee anything.
TMEIC corporation is not responsible for any damage caused to the customer in connection with the use of this application.
* TMdrive is a registered trademark of TMEIC corporation.
* QR cord is a registered trademark of DENSO WAVE INCORPORATED.

What’s new

Added the ability to select the apps which open document.
Correct flow of trouble shooting.
Correct help manual.