AIRe Link application simplify creation of support sessions. Now you can easily start a call with anyone from your contact list!
AIRe Link is a Web-based Visual Remote Support Tool designed for manufacturing or servicing organizations to help service and support teams solve defects on customers’ industrial machines or equipment remotely.
AIRe Link’s visual assistance software shows you what your customer sees, so you can start supporting them with our advanced visual navigation tools in seconds – no app or technical training required.
╰┈➤ WHO AIRE LINK IS FOR?
✔ Field Service
AIRe Link enables engineers to provide their expertise to customers without the costs and hassle of travelling.
✔ Customer Service
Technical support assistants will be able to see first-hand what the customer is seeing, so they can resolve issues quickly and easily.
✔ Training and Support
Employees can share expertise and support each other, regardless of where they are physically located.
╰┈➤ WHICH INDUSTRIES ARE USING AR REMOTE SUPPORT?
✧ Manufacturing Equipment
✧ Telecommunications Services
✧ IT Services
✧ Computer & Electrical Equipment
✧ Banking & Financial Services
✧ Professional Printing