
Pasan Yasara
- Flag inappropriate
- Show review history
The app is better than the previous version, with significant improvements in UI/UX and overall features. However, it still lacks the ability to open USD fixed deposits through the app or Sampath Vishwa web platform. This is a crucial feature that should be included, as nearly all other banks offer it. Adding this functionality would greatly enhance the convenience and usability of the app for customers.
9 people found this review helpful

Adeesha Nethaduna
The app and the banking features are honestly great. Love the fact that you don't have to know the branch of an account. My one complaint is that the app icon isn't Material You compatible. So I have to keep the app hidden in an obscure corner of the phone instead of the home screen because it doesn't match the theme.

Sidu Gamage
The app always struggles with sending the OTP. Most of the time, I don't receive the OTP in the first 2-3 attempts, sometimes even more. After some time, all the OTPs arrive at once. Even when I'm in a hurry, this takes too much time and is the worst experience with Sampath Banking. Many people who use this app have told me the same thing.
20 people found this review helpful
Sampath Bank PLC
May 23, 2025
Hi Sidu, we apologize for any inconvenience caused and highly appreciate if you can send you
detailed inquiry along with your details to custrelations@sampath.lk in order to escalate the matter to the
relevant department for resolution. Thank you.