App asked me several times for upload of credit card & driving license although the old ones were still valid! No information about liability in case of accident. I called the phone support for clarifications and they told me they have no idea and thet I should ask by email. I did but received no reply. Finally the system does not allow you to reserve a car in advance which is a huge inconvenience and is offered by other companies for 10+ years.
10 people found this review helpful
App is ok as is the service. However, there are many issues with app. For example, I had to update my driving license as I had to renew. There is no option to do it automatically. Also, since it is new driving license, even though I have had a driving license for more than 20 years, it co sudets me a new driver and I cannot use the service, even though I am paying for the account and the account is valid and they are withdrawing money.
2 people found this review helpful
I renewed my driver's license. The app actually reminded me that my old one is expiring. When I uploaded my new license, the app told me "you must have at least for 1 year valid license". Their support team was useless and did not help at all. There are bugs in the application. Adding pictures of driver's license does not work if you try to add the pictures from the gallery. If you take a picture instead, it will be stuck on loading, until you minize/bring the back up and press "back" button.
13 people found this review helpful