
Julius Bartkus
The car parking UX needs major improvement. It's often unclear where I am allowed to end my trip and park, leading to confusion and frustration. This needs to be much clearer within the app. After paying almost 50Eur for leaving a car in a place where I couldn't finish the trip, I received an additional fine of 50Eur for leaving a car in a place i couldn't finish the trip. Be careful using this app.
4 people found this review helpful

Emme R
3 stars because this app used to be good. Now it's full of hidden fees, costs more than other transports, taxis included. Consider that with this service every time you need to invest time parking. With other means of transportation that problem doesn't exist. I also had technical problems with the cars at least 5 times. Usually, it happened in rushed circumstances and that gave me lots of problems. Used to be great, up to 2021, I used it a lot. Then quality just went down more and more.
2 people found this review helpful

Jan Polívka
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The cars were always okay and abundant. Prices and regular support were also okay in general. I would like to use Spark again. My reason for low rating is that the underlying data model probably cannot cope with real life. My driving license expired (I have a new one) and I changed my last name. So my account was blocked. Getting my membership active again has a been a huge pain. I would like to be a returning customer but getting to that has proven difficult. Edit: got access after reviewing
5 people found this review helpful