
Georgi M. Momchilov
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Spark used to be a fantastic alternative to taxis both in experience and pricing. I hate dealing with random old men who have to drive me around and for people who are uncomfortable this app offered a fantastic, fun, easy, clean alternative. Recently in Bulgaria they added a new price for each km. It brings the total price of the trip way over what you would pay with a taxi. And the worst part - this wasn't announced anywhere - no email, nothing. I am disappointed and I will stop using Spark.
53 people found this review helpful
SPARK - your electric drive
January 17, 2023
Здравейте, благодарим за споделеното мнение. Ценообразуването за времева продължителност и изминати километри е нормална практика за кар шеринг услугите в Европа. Имейлът до потребителите е изпратен на 25 май 2022 г.. Ако не сте го получил е възможно да е попаднал в папка SPAM или да сте ограничил възможността да получавате писма от нас.

Alexandru Eftimie
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2✰ -> 1✰ After deleting and recreating my account later, it seems like they are trying to intentionally trash the service. Cars seem more and more to resemble pig pens. Cars not at the pin locations The service now costs more on average than Uber. Most of the cars have aprox. 100% different real ranges than shown on the app. It takes 10 days to process a simple refund. And the support is just about useless for anything other than the most basic requests.
11 people found this review helpful

Georgentin
Worst on-boarding experience ever. Although they request 200 RON in advance in order to activate your account and start using your credit, they don't validate your documents for absolutely insanse reasons only they can understand and then refuse to give your money back. The support department is just useless and I believe there are only 2 people working there (one woman takes the calls and one guy replies to the emails and is probably a backup for calls)
4 people found this review helpful