TimelyCare Health & Well-being

157 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

TimelyCare, by TimelyMD, is the leading virtual health and well-being solution providing equitable, on-demand access to mental health support and medical care.

Using the TimelyCare app or website, enjoy virtual mental health and wellness visits via call or video, as well as 24/7 access to doctors, counselors, nurse practitioners, and other professionals. All visits are 100% confidential and secure.

TimelyCare also offers free meditation, yoga, and other self-care content, including discussions and guidance from experts.
Updated on
Feb 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Personal info, Health and fitness and 6 others
Data is encrypted in transit
Data can’t be deleted
157 reviews
A Stone
December 28, 2022
If I could give this an app a 0 I would. I was just told by the customer service representative, after them asking if a message could be relayed, that none of my message would be relayed to my trusted provider. Instead of just relaying the message the customer care team took it into their own hands to deny my request. I chose their provider as my primary care for psychology. DO NOT CHOOSE THIS SERVICE IF YOU WANT LEGITIMATE HELP. IT IS A FRAUD.
Did you find this helpful?
Timely Telehealth, LLC
December 29, 2022
Hi - We're sorry to hear about your poor experience using TimelyCare. We could not locate your record, but this does not meet our standards for TimelyMD as a company or the care provided through TimelyCare. Please call our 24/7 support team at 833-4-TIMELY to allow us to help make this right.
Isaac Lopez
January 12, 2023
This app has been very useful and helpful to me whenever I need someone to talk to about my thoughts and feelings. I get helpful advice and a new way of thinking that helps me understand my struggles and myself more clearly. The service I get from the councilors and psycologists are great.
Did you find this helpful?
Timely Telehealth, LLC
January 16, 2023
Hi Isaac - Thank you very much for your kind words. We are glad that we are able to give you the care you need. We would love to talk more about your experience - if you are interested please send us a message at feedback@timely.md. Have a wonderful day!
Juliana Franco
September 12, 2022
For the most part the app work fine, the only problem is that the buttons to schedule an appointment and the talknow feature do not work. You will have to go the website do them, but you will be able see the appointment through the app.
Did you find this helpful?
Timely Telehealth, LLC
September 13, 2022
Hi Juliana. We're sorry to hear about your experience using TimelyCare. Please use the Get Care icon on the home page to schedule visits in the future. Please call or email our 24/7 support team at 833-4-TIMELY or help@timely.md if you have further questions.

What's new

We update TimelyCare frequently to deliver the best app experience possible. Here's what's new:

- Redesigned Explore tab featuring on-demand yoga, meditation, and other 24/7 self-care tools

- New Community where students can anonymously post their feelings and receive support from peers

- Various bug fixes and improvements