
Roni Polus
Submitted multiple but findings but looks like there isn't anyone currently working on improving their software. One of the biggest issues we encountered was that a status change on an appointment does not trigger zapier, we need to update the appointment and save which then sends a appointment change email to the client. Software support is not good. Its a bumper because so many capabilities of this app.
1 person found this review helpful

Jody Rogers
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I used the free plan for years, content with basic features for my 10 monthly appointments. Gradually, features were removed until I had to switch to a paid plan at $9.90/month. The issue? You can't revert to the free plan without creating a new account. To keep your data, you must pay $65 for "copy system to new system." This isn't clearly stated anywhere. Such hidden practices are deceptive and manipulative. I won't use their service again.
6 people found this review helpful

Kerry Byrne
I moved over from fresha a month ago and had nothing but issues! clients booking but it not actually booking so obviously they turn up thinking they have an appointment... but don't and leave upset! problems logging in even with correct details. app stops working and needs to be unistalled then installed again. bookings being made but blocking out up to 36hrs for treatments instead of 1.5 hours and unable to alter it, meaning we have gaps and wasted time. treatments disappearing on the list etc!