HSBC Malta

HSBC

About this app

The HSBC Malta app has been specially built for our customers*, with reliability at the heart of its design.

Enjoy security and convenience with these great features:

• View your account balances
• Navigate within your transactions
• Search for a particular transaction
• Make Transfers between your accounts
• Make Transfers to third-party accounts you have already set-up
• Access your Global Accounts
• Pay Bills you have already set-up
• Identify credit entries through their green colour coding
• Authenticate HSBC debit and credit cards online purchases

To Log on to this app you must be an HSBC Personal Internet Banking customer. If you are not yet registered, please visit https://www.hsbc.com.mt

Already a customer? Log on with your existing online banking details

Download the new HSBC Malta App today to enjoy the freedom of banking on the go!

* Important note: This App is designed for use in Malta. The products and services represented within this App are intended for Maltese customers.

This App is provided by HSBC Bank Malta p.l.c. (HSBC Malta) for the use of existing customers of HSBC Malta. Please do not download this App if you are not an existing customer of HSBC Malta.

If you are outside of Malta, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Registered in Malta number C3177. Registered Office: 116, Archbishop Street, Valletta VLT 1444, Malta. HSBC Bank Malta p.l.c. is regulated and licensed to carry out the business of banking in terms of the Banking Act (Cap.371 of the Laws of Malta) by the Malta Financial Services Authority.

Ratings and reviews

This app, whilst convenient to check balances, still lacks a lot of functionality expected with an app in 2019. No fingerprint unlock, transfers still require full bank account details, zero "extras" like split-bill etc. A very small step in the right direction. HSBC needs to step up the features for this to be any real use in today's world.

App is better than it used to be but, Malta's online and mobile banking is severely lacking, you can make bill payments from the app and the IBAN number system just makes it complicated, you can't view statements ,you have to log to the main web to add all your accounts so that they are visible on the app. You can't view your statements, block or unblock cards , view your pin ect.. this just some feedback to improve the system.

If I could give minus I would. Worse customer service I've ever encountered. Speaking with an agent for nearly 30 minutes just for her to tell me I've come through to the "wrong department"it said just chat with agent, no department. And I could not even make a new transfer it only kept coming with my existing past transfers. USELESS!!

What's new

Feature enhancements and bug fixes