telecom

Mauritius Telecom Ltd

About this app

Telecom App is an all-in-one app which enables you to manage all your my.t and Telecom services: Fixed line, Internet & TV, my.t Prepay, my.t Postpay.

You can now subscribe to/ upgrade your my.t services, pay your MT bills, get your bill statements, get your PIN & PUK, and find immediate solutions via self troubleshooting among others.

All your services can now be accessed and easily managed on-the-go on your Telecom App.

Any my.t customer (Fixed line, my.t home, my.t mobile) both in Mauritius and Rodrigues can use the app. All you need is a smartphone/tablet and any local SIM (my.t mobile or any other operator) registered under your name.

If you have a Fixed account, Telecom App allows you to:
a. View your account information
b. View your bill statement(s)
c. View status of TV decoder and Wi-Fi router at your premises
d. Track your internet usage
e. Subscribe to a new Fixed line
f. Subscribe to and/or upgrade Internet & TV services on an existing Fixed line
g. Subscribe to Value Added Services on your Fixed line (e.g. Call Waiting, Caller-Line identification, etc.)
h. Download and Share your bill(s)
i. Register to eBill services to receive your bills by email
j. Pay your bill(s)
k. Download and Share your receipt after bill payment
l. Access to support for any issues, including reboot of home equipment, change of Wi-Fi password, visibility on status of requests

If you have a Prepay account, Telecom App allows you to:
• View your current prepay balance
• View details of your internet usage
• View your SIM information (PIN, PUK and Network Status)
• Recharge your own account or another my.t mobile account with airtime
• Get Emergency credit if your balance is less than Rs 5.00
• Buy data pack for yourself or for a friend
• Buy Deezer
• Enable 5G connection on your smartphone (if compatible)
• Swap to eSIM
• Access to Support for any issues

If you have a Postpay account, Telecom App allows you to:
• View your my.t Postpay account information and your internet usage
• View your SIM information (PIN, PUK and Network Status)
• View your bill statement(s)
• Upgrade your Postpay offer
• Get more data with our Booster offers
• Subscribe to new services
• Subscribe to Value Added Services on your my.t Postpay (e.g. Call Waiting, Caller-Line identification, etc.)
• Pay your bill(s)
• Download and Share your bill(s)
• Download and Share your receipt after bill payment
• Upgrade your Deezer pack
• Enable 5G connection on your smartphone (if compatible)
• Swap to eSIM
• Access to support for any issues

Other interesting features:
• You can view your bill statements and pay all your Mauritius Telecom bills (my.t home and my.t Postpay) on the Telecom App.
• You can manage another person’s my.t home and my.t mobile (Prepay and Postpay) accounts.

Ratings and reviews

App not working as it should. Cannot register fixed line even after scanning 3 recent bills No option to insert mobile number to get otp Waste of time and app Get your testers and developers to work coherently, fix your API and test before deploying *hire better devs and testers

I strongly question the need for facial data during registration. If the intent is security, the phone's existing biometrics should suffice. Furthermore, there should be an option for manual NIC input, not just scanning. A balance between security and user comfort is essential. Perhaps partial information input at registration, with a later request for a full ID scan if necessary, could be considered. The mandatory facial data requirement feels excessive and intrusive.

Really really bad experience. The application is non-functional, doesn't work properly on any phones I've tried.(Both on a Samsung and pixel). Also why would any telecom application require me to input a selfie of myself? Absolutely no application in the world does that. And when I ask d the customer service representative about it, she said it's a security feature? How is that a security feature?? Two factor authentication would be a welcomed security feature.

What’s new

Bug fixes & optimisations