
A Google user
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Apps suddenly stop working and keep saying "Opss! Something went wrong". I went on 24 November during double Chilies and collected 2 chilies, verified on the spot and I do received it. On the 2nd day, the newly collected 2 chilies went missing and ever since that day, i cannot on my apps anymore. Edit : 2 missing Chilies is now credited back after feedback to nandos through web browser "Talk to Us?" however I am still unable to login using nandos apps over 3 different device. (Changed my rate from 1 to 3 stars)
34 people found this review helpful

A Google user
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Although I have already registered as a member of Nando's loyalty programme, I could not login & when I wanted to proceed to "Forgot password," it won't let me proceed. Then, when I wanted to give feedback via the app, under "Contact," the app kept on hanging or freezing. I had to force close all apps, but it still kept hanging when I wanted to give feedback via "Contact." This is the WORST app that I have ever used. When I have feedback to the cashier at the counter, she advised me to update the app. But, I have already tried uninstalling & reinstalling it, but the results are the same. Very (3x) disappointing & bad experience that leaves a really bad taste in the mouth!!!!!!!
50 people found this review helpful

Alistair Saga
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Useless app. Can't login, reset password or anything else. Waste of time. I missed out on 4 chillies with my visits to nandos. Not gonna be a member of such an app and probably limit my visit to nandos. Bye. Edit: 3 years later. Still a useless app. Cannot login or reset the app. Only response is "false" or "Please enter a minimum 6 character password" when clearly I have inserted something with more than 10 characters. Wasted getting chillies, wasted birthday redemption, Wasted time
8 people found this review helpful
Nando's Chickenland
March 15, 2023
Hi Alistair, it's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with great service and experience. I would like to further follow up with you to support your concerns. Please reach out to us at peri-peri@nandos.com.my.