Diagnotes by Backline

Diagnotes

About this app

Intelligent Workflow Management & Collaboration for Healthcare Professionals

Diagnotes by Backline is a cloud-based platform delivering real-time collaboration, workflow automation and secure messaging for the healthcare industry. Designed for healthcare professionals, Diagnotes by Backline’s HIPAA-compliant clinical collaboration platform intuitively mirrors the workflow, collaboration and communication needs of clinicians and administrative staff and delivers them in one, easy-to-use integrated experience. Deployed in healthcare systems across the US, Diagnotes by Backline has become a platform of choice for hospitals and health systems wanting to go beyond secure messaging and embrace the efficiencies that come with real-time collaboration and workflow automation.
• Designed by healthcare professionals for healthcare professionals
• Centralizes all communications in one HIPAA-compliant hub
• Virtual patient rooms for ultimate care team collaboration
With the Diagnotes by Backline platform, you can:
• Increase Profitability
• Improve Productivity
• Increase Clinician and Patient Satisfaction
• Decrease Re-admittance Rates

Ratings and reviews

Missing features that would come in handy. Unable to send photos that have already been taken. A lot of phones don't seem to be supported. Completely unable to send photos or use video chat unless connected to WiFi. If WiFi is sketchy, you need the ability to send photos already taken. Otherwise, fairly easy to use for new users or easy to figure out. Just wish it wasn't dependent on wifi.

The only reason I keep this app is because my intuition mandates it. It's slow, cumbersome, and sometimes even annoying. It takes too long time to see just one message and once it decides not to show a picture, it takes multiple trials and several minutes to eventually open it. It drags already busy enough day.

This is primarily a HIPAA compliant secure messaging app, I dont know about security but it is "unavailable" and offline at least monthly, I do not reliably receive messages from it, and the interface is difficult to use. It is not intuitive nor reliable.

What's new

Diagnotes by Backline® is regularly updated with new capabilities while further simplifying the user experience, making it both more effective and more intuitive to use.

Latest updates:

• General improvements and less-visible fixes

Question or Suggestions? Contact us at [e-mail]