eRSP Mobile Connect

eRSP Solutions

About this app

Stay Connected with eRSP!

eRSP is the industry leading, cloud-based, home care software featuring client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Service.

With our new app Mobile Connect, stay connected on the go.
- Caregivers can view assignments, enter notes and activities, capture signatures and view attachments.
- Mobile Clocking with GPS distance, accuracy, and a tolerance map.
- Integrated Message Center with real time notifications.
- Caregivers can respond to broadcasts immediately.
- Receive telephony late alerts instantly.
- Resolve alerts and call clients or caregivers directly from the app.

Mobile Connect - Connected to your business.

Ratings and reviews

I used this app for a long time with no problems, but since I got a new phone the app has been problematic. I have to set , reset and enter my pin sometimes 10 times in a row just to open it. Sometimes the choice to clock in or update activities is not even available?! I can't read my messages from the office because when I click on messages, it won't open them. Instead it asks me if I want to exit the app. I am having trouble meeting the requirements of my job because of this app

Was fine before update May 2024. Now a nightmare!!! Now the app refuses to accept data that users need to enter in the app. You have to constantly log off and back in repeatedly until it starts to hold data. And then, when you are trying to clock in/out it constantly has issues letting you do so. You have to open and close the app on average 6 times to get a log in to catch. Unfortunately our employer uses this for everything. Programmers need to pull their head out and fix their mess up!

This mobile app, when it works, is good, however it is very slow at loading and often times wont let me access my messages, my client info, and my ability to clock in and out of shifts. Also you have to click a link to go to the full site to do most of the things anyways. Also the entire website often is down. I have contacted my office and they've tried to fix it through eRSP many times but I t doesn't seem to last. It makes charting more of a hassle

What’s new

Adding support for MFA