eRSP Mobile Connect

704 reviews
Content rating
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About this app

Stay Connected with eRSP!

eRSP is the industry leading, cloud-based, home care software featuring client management, scheduling, billing, and payroll solutions that are easily tailored for Companion Care, Special Needs, Assisted Living, and Skilled Care Service.

With our new app Mobile Connect, stay connected on the go.
- Caregivers can view assignments, enter notes and activities, capture signatures and view attachments.
- Mobile Clocking with GPS distance, accuracy, and a tolerance map.
- Integrated Message Center with real time notifications.
- Caregivers can respond to broadcasts immediately.
- Receive telephony late alerts instantly.
- Resolve alerts and call clients or caregivers directly from the app.

Mobile Connect - Connected to your business.
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

681 reviews
S Tubbs
May 10, 2024
Was fine before update May 2024. Now a nightmare!!! Now the app refuses to accept data that users need to enter in the app. You have to constantly log off and back in repeatedly until it starts to hold data. And then, when you are trying to clock in/out it constantly has issues letting you do so. You have to open and close the app on average 6 times to get a log in to catch. Unfortunately our employer uses this for everything. Programmers need to pull their head out and fix their mess up!
3 people found this review helpful
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A Google user
October 25, 2018
This mobile app, when it works, is good, however it is very slow at loading and often times wont let me access my messages, my client info, and my ability to clock in and out of shifts. Also you have to click a link to go to the full site to do most of the things anyways. Also the entire website often is down. I have contacted my office and they've tried to fix it through eRSP many times but I t doesn't seem to last. It makes charting more of a hassle
76 people found this review helpful
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Kaleida Systems, Inc
October 26, 2018
Thank you for your review, Amanda. We apologize for the issues. We always appreciate any feedback when it comes to improving our system. We are working to improve our Mobile Connect App, so please keep a look out for updates.
A Google user
June 12, 2019
I'm unable to use many of the features I was expecting, such as the time clock, calendar, and viewing patient info. Every time I attempt to use the app, I have to go to the mobile site to do anything important. The only things I can even do are view broadcasts and messages, which is frustrating. Additionally, I just received a new phone and it doesn't work on it. Hugely frustrated as this will affect my communication and broadcast acceptance without the notifications. Please fix for LG stylo use
53 people found this review helpful
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Kaleida Systems, Inc
June 13, 2019
Thank you for your review, Megan. We apologize for any issues regarding the eRSP Mobile Connect app. Please reach out to your office to have them contact our support for assistance troubleshooting this for you. We will be rolling out updates in the next few months so please keep an eye out on where you download your Apps for news.

What's new

Bug fixes and improvements