Kilimall - Affordable Shopping

4.2
110K reviews
5M+
Downloads
Content rating
Teen
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About this app

Kilimall is best online shopping app in Kenya, which makes Kenyans' shopping efficiently and offers a smooth and valuable shopping experience. You made the purchase and we deliver.

Kilimall connects tens of thousands of local & global verified sellers who offer more than 10 millions products that span various categories. Kilimall continues to expand the mall, with the scope of offerings that will increase in variety, simplicity and convenience for buyers.

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Key Features:

✔️ Read other shoppers' thousands of trustworthy reviews on the products you want to buy, makes your purchase decisions much easier.

✔️ Secured and local payments method supported, such as Mpesa, Airtel money, EcoBank, Visa, MasterCard and etc.

✔️ Track your parcels with detailed steps from picking and packing, dispatching, international or local shipping, all the way to the pick up stations or doorstep. No worries and all in control.

✔️ Shop from certified and trusted sellers, 10M+ products cover all categories.

✔️ Greatest discounts on millions of products with good quality and affordable price.

✔️ Super daily flash sales and free vouchers / coupons offering. You can buy lots of products at amazing price such as KSh.1 or even zero.

✔️ Efficient searches for unique and desired products which meet your needs both from globally and locally.

✔️ Claim daily free coin rewards on daily sign-ins, registration, ordering, reviewing and inviting friends, buy more save more.

✔️ New users can buy products with unbeatable new user price, claim and redeem free cash vouchers worth more than KSh 100.

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What exactly categories you can shop from Kilimall shopping app?

Access to 10+ million unbeatable priced products across all categories. You can search what you want and get them quickly.

>> Smart phones & Accessories
>> Televisions and speaker systems
>> Computers, laptops & Tablets
>> Electronics & Appliances
>> Home & Living
>> Clothes & Shoes
>> Bags & Fashion
>> Sports & Outdoors
>> Beauty & Hair
>> Kids, Baby, Toys
>> Office Products
>> Automotives

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What's the differences between Kilimall and other online shopping sites?

Compare with JUMIA:
1) Kilimall products are much affordable. The shipping fee is much cheaper.
2) Kilimall offer fast delivery on local products, such as same day or second day delivery service for major cities.
3) Kilimall have more transparency on informations about product descriptions, buyer reviews and delivery updates.

Compare with Jiji (olx):
1) Kilimall offer brand new products not second hand or used.
2) All Kilimall suppliers or sellers are verified. Some of them represent brand officially.
3) Pay to Kilimall, until you got the exact products, then we transfer to sellers.

Compare with Alibaba, Aliexpress or Amazon:
1) Kilimall provide locally payments methods such as Mpesa or other mobile money and bank card.
2) Kilimall operated locally and deliver quickly because we stored sellers' products in local warehouse before they were purchased by buyers.
3) Kilimall have local brands products and local services.

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Visit Kilimall shopping website or subscribe Kilimall social media accounts:

Website:
https://www.kilimall.co.ke

Facebook: @kilimall
https://www.facebook.com/kilimall

Tiktok: @kilimall
https://www.tiktok.com/@kilimall

Twitter: @Kilimall
https://twitter.com/Kilimall

Instagram: @Kilimall Kenya
https://www.instagram.com/kilimall.co.ke/

Youtube: @Kilimall Kenya
https://www.youtube.com/channel/UCiULdy56ABvBc8IAlFqiPSw

Livechat: k.kili.co/gtk6

Contact Phone: +254730731888
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
109K reviews
Mercy Khalayi
April 14, 2024
What is happening, this app used to work well. Lately orders get lost , you can't track them, vendors don't respond, am contemplating stopping using this app all together. Very poor customer service from kilimall itself and the vendors. And also the refund and cancel orders click on does not work. Very poor app.
2 people found this review helpful
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Kilimall
April 16, 2024
Dear customer,we are sorry you didn't have a good time with us. In case issue remains, kindly raise a ticket from: https://qingflow.com/f/d823176c or contact us via APP message or phone 0730731888, we will be more than happy to provide prompt resolution. We seek to provide you better service next time !
Sarah Njuguna
April 25, 2024
Kilimall is a friendly app, very easy to use goods are delivered on time. Return and refund is where they draw the line. It's been three weeks I returned an item which they delivered wrong and I haven't heard from them since. I wish you would process your return process as fast and clearly as the ordering process.
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Kilimall
April 26, 2024
Dear Sarah Njuguna,we are very sorry to bring you a bad experience. In order to solve your problem faster, please send an email to this email: help@kilimall.com , thank you
Chickadee Bessie
March 31, 2024
My best online shopping platform. Enables me to get best products of my choice from both local and international sellers. Their aftersale service (incase you need a refund or exchange) is good. I have always easily exchanged or got refund for products I didn't like. The products have a warranty too. I highly recommend for all💯
4 people found this review helpful
Did you find this helpful?
Kilimall
April 1, 2024
Dear customer, your satisfaction is our priority, and we appreciate your recognition of our efforts. If you have any further comments or suggestions, please feel free to share them with us. We value your feedback and will continue to improve our services to meet your expectations.

What's new

1. Submitting product reviews will reward coins.
2. Select cancellation reason when canceling orders.
3. Optimized display of vouchers; Enhanced search function experience.