MedGemak

PharmaPartners B.V.

About this app

Terms of Use
MedGemak is part of the patient portal MijnGezondheid.net (MGn). Before you can start using the app, you must have an account on MGn. Without this account you cannot register/sign up for MedGemak. To create an account on MGn - and then register MedGemak - your GP and/or pharmacy must offer these modules. Therefore, ask your healthcare provider if this is the case.

What is MedConvenience?
MedGemak helps you to arrange your healthcare matters with your general practitioner and/or pharmacist in a reliable and safe manner. Via your smartphone you have insight into your medication overview and you can order (repeat) medication from your healthcare provider. You can also easily make an appointment online with your GP or send a message with an attachment to your healthcare provider.

At a glance: What can you do with MedGemak?
• Order medication online
• Make an appointment online
• Send messages with attachments
• Receive push notifications
• Set convenient medicine alarm
• View personalized medicine information (package leaflet)
• View the status of your medication order
• With the functionality “Should I go to the doctor?” you can go through questions from which an advice is formed as to whether you should go to the doctor.

Please note: the options available in MedGemak depend on what your healthcare provider makes available to you.

Your privacy comes first
You link MedGemak once via your DigiD to your account on MijnGezondheid.net. You then log in with a 5-digit code.

Not for rush!
Never use MedGemak for urgent or urgent cases. You must call the known (emergency) numbers of your healthcare provider (GP or pharmacy) or the emergency services. MedGemak is an addition to the communication options you have with your healthcare provider. However, it does not replace them.

To ask?
View the frequently asked questions at https://home.mijngezondheid.net/frequently asked questions/ or the MedGemak page: https://home.mijngezondheid.net/medcomfort/

Ratings and reviews

Easy part: coupling the app. But sending a message is a disaster. While carefully typing a message into the app, it suddenly interrupts me by asking for my PIN. Once given, my draft message seems lost. Useless this way. Also: I cannot find any way to provide feedback or get human support (so, I'll give ut here). The chatbot chokes after answering a few of its questions.

Anyone know if I can change the language. I'm still having to use the Internet log in on another device that translates just so can use the app as what I wanted to do wouldn't work online.

Keep crashing, please fix it ASAP as it is for important medical purpose! P.S. Don't click directly on notification, it will garantie you app crashing.

What's new

Scenario verwijderd waarbij foutieve feedback werd gegeven over de status van uw gekoppelde zorgverlener.