S.I. Shuvo
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The app can't stay open in the background. Even a simple switch to other app needs it to start from the logo loading screen! OPTIMIZE or give us a lighter version of this app which only have internet, balance, recharging and other necessary options purely for SIM. This app has too many unnecessary options for a typical user. That "DISCOVER" section is utterly pointless. "Trending"&"Feed" sections are there cause other operators also did it & they're all annoying. Fix it to be better than others
121 people found this review helpful
Robi Axiata Ltd
31 July 2023
Thank you so much for your feedback. We always value your opinion and will work accordingly. Keep using My Airtel App
Fahim Ahsan
My personal experience and as a user of My Airtel for a really long time, The new App interface basically looks like garbage. The last update had a really good UI design with minimum bugs and adds. But this new app gives me a feeling of a Dystopian Nightmare. The Airtel Team should defenitely Address this issue and should approach more professionally. We want our previous UI Design back, not this Design Mess.
105 people found this review helpful
Robi Axiata Ltd
12 July 2023
Thank you so much for your feedback. We always value your opinion and will work accordingly. Keep using My Airtel App
Mostofa Kamal Palash
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Airtel is a part of my everyday lifestyle. And I love this brand. Unfortunately, the app experience nowadays is really bad. In app, the color combinations looks really odd. The icons selection also very bad. The navigation is really not up to the mark. And moreover, I feel the design now is more focused on Ads marketing for different apps, more than the users enhancement focus. It's looks really cheap and disgusting! I want to say, It's really disappointment for me to experienced the app now!
1,986 people found this review helpful
Robi Axiata Ltd
14 November 2023
Dear customer, We regret the inconvenience. We always value your opinion, feedback and work accordingly to give you the best experience. We would appreciate it if you could give us a 5-star rating. Keep using the "My Airtel" App.