
Bonnie Paul
lousy customer experience-the app defaulted to my second vehicle plate and there was no way to change once processed. I realized immediately and had to move my car and they would not issue a refund even though I sent them the photo of the car with plate and parking number. It was a simple mistake and should have been resolvable in that quick timeframe, particularly since the spot was left and likely to be paid for again by another person. The plate I booked wasn't even in NYC. poor service.
3 people found this review helpful

Keith E.
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Convenient when it works, but very glitchy; lately won't process a time extension (keeps saying the app is not available). Have to wait for time to expire and then create a new session. Sometimes I get logged out, or it doesn't have my license plate filled in even though it's the default. Overall it beats a parking meter, but should be so much better.
20 people found this review helpful
Thanks for the review, much appreciated. Please note that there is an update of the ParkNYC app that is available now through the Google Play Store, which will allow you to extend your purchases through the ParkNYC app as needed. If you have any questions or concerns, please don't hesitate to contact us at parknyc@flowbirdapp.com. Thanks!

Kronos Games
Usually pretty convenient but I just paid for a session, received a receipt (didn't screenshot) the session started, and I later checked how long was left on the session. When I get back, I find a ticket on my dash, I check the app and they conveniently have no record of the session at all and they didn't charge my card (I didn't think I needed to check). Will consider updating my review if their customer service takes care of the ticket somehow.
14 people found this review helpful