
Robert Castillo
- Flag inappropriate
- Show review history
ZERO stars. STAY AWAY FROM THIS CARD! Different situation where customer service was no help. When making payment, the app glitched & gave an error message. I closed the app & logged in again & verified that no payment went through, so I made my payment. To my surprise, when I checked my bank statement, Brightway "coveniently" pulled my payment twice. Luckily I had the funds to cover, but again customer service & their supervisors weren't able to help with anything. WORST CARD EVER!!!!
49 people found this review helpful

MS AS
If you haven't gotten this card yet, runaway. This is horrible. they won't let most of the purchase attempts go through, but they let the dollar test go through. seemingly just so they can keep me from canceling the card and getting out of the yearly fee. If you want a card where they will prevent you from making mostly any purchase you try, but charge you for having a card they won't let you use, then use this. If you want a real credit card, go elsewhere.
2 people found this review helpful

Rachel Ford
- Flag inappropriate
- Show review history
Easy to use, convenient, & detailed enough to understand, but not too detailed. Just enough to understand what you spent vs. what you paid, etc. All ages can use this app & not find themselves confused or lost in the process of paying a bill. I think that the use of the rewards system, "6 on-time payments in a row" & you pick from a credit increase, lower apr, etc. is extremely effective. However, I would like to see rewards increase slightly the longer you're a member who is always on time.
16 people found this review helpful