SMART tag™ Parent App

3.4
344 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The SMART tag™ Parent App is the official app for parents in school districts using SMART tag™. Keep up with your student’s riding activities and stay informed about crucial transportation updates

Key Features:
- SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop.
- Safety Assurance: Receive instant updates about delays, route alterations, or emergencies.
- User-Friendly Design: A simple, intuitive interface built for parents on the go.
- Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.

At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!
Updated on
Feb 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
340 reviews
Amanda Hill
November 19, 2024
It notifies fine, but when I go into the app it doesn't show my student. I can go into notifications and it will show drop off and pickup of him, but he isn't listed on the student part. Also trying to add my other kid since his school just got one and it just keeps spinning like it's loading, had to try multiple times, then it said it added him, but when you go into the account part it shows no kids linked. If I go out and back in sometimes it says kids linked. Won't change bus notify time
10 people found this review helpful
Did you find this helpful?
SMART tag
November 19, 2024
Hello, this sounds very frustrating, and it needs more detailed examination. Please log out of the app and re-login. If that doesn't resolve the issue, please report it to our support team at support@smart-tag.net or 512-686-2360. We want you to have accurate information about your students.
Pua B
January 14, 2026
When the app is working, It's great! I get location accuracy as well as correct approx time arrival. But when it's not, it's bad. The location system needs to be fixed. It'll sometimes have my kids clear across town when they're already in the house. Or the bus will still say that it's at the depot when really it's around the corner. I think that once that's squared away, a lot of the reviews will be better.
Did you find this helpful?
SMART tag
January 15, 2026
Thank you for your feedback and so glad that you like the app! As for the GPS, when a driver signs into a route, the time parameters may impact when the map is available. For individual assistance, please contact support@smart-tag.net or 512-686-2360 and include your student's district and route number. Our team is ready to help.
Alana Comeau
August 14, 2024
I much preferred the website; I could actually see where the bus was and how far it was from our stop. So far I have received one notification of what should have been six, and the app just does not load at all around pickup/dropoff time. If there's a "light version of the portal" coming, maybe that should have been finished and released before forcing everyone onto a non-functional app.
22 people found this review helpful
Did you find this helpful?
SMART tag
August 14, 2024
We're sorry for your frustrations. Please verify that SMART Alerts are on for each setting and each student you selected (To School/To Home/Load/Unload), and that the correct route is assigned to your student. For individual assistance on features and notifications, please contact support@smart-tag.net. We want this app to work for you.

What’s new

General bug fixes and app improvements
Content rating
Everyone
Learn more

App support

About the developer
Secured Mobility LLC
app-support@smart-tag.net
920 Rockmoor Dr Georgetown, TX 78628 United States
+1 512-686-2360