SMART tag™ Parent App

1.9
229 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The SMART tag™ Parent App is the official app for parents in school districts using SMART tag™. Keep up with your student’s riding activities and stay informed about crucial transportation updates

Key Features:
- SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop.
- Safety Assurance: Receive instant updates about delays, route alterations, or emergencies.
- User-Friendly Design: A simple, intuitive interface built for parents on the go.
- Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.

At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!
Updated on
Nov 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.9
227 reviews
Amanda Hill
November 19, 2024
It notifies fine, but when I go into the app it doesn't show my student. I can go into notifications and it will show drop off and pickup of him, but he isn't listed on the student part. Also trying to add my other kid since his school just got one and it just keeps spinning like it's loading, had to try multiple times, then it said it added him, but when you go into the account part it shows no kids linked. If I go out and back in sometimes it says kids linked. Won't change bus notify time
Did you find this helpful?
SMART tag
November 19, 2024
Hello, this sounds very frustrating, and it needs more detailed examination. Please log out of the app and re-login. If that doesn't resolve the issue, please report it to our support team at support@smart-tag.net or 512-686-2360. We want you to have accurate information about your students.
O. L.S.
September 30, 2024
The app has improved a bit, but not enough to get it past one star. I am frustrated daily because tracking my child on the app is impossible. When it shows my child is on the bus, and I click, I only see maps. I don't see the bus or where it is, no matter how much I exit and refresh the app. Do better, have real people test the app!
6 people found this review helpful
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SMART tag
October 1, 2024
10/1 Update: When the driver signs into the route, the personal time parameters and notification settings may impact when the map is available. Please contact our customer support team for individual assistance at support@smart-tag.net. Thank you.
Hailey Wilson
August 21, 2024
App frequently fails to load, and I can't see where the bus is anymore like i could in the website. Without the ability to track where the bus is while my child is on it, the entire app is pointless. Edit: developer's suggestion that I need to turn on To School/To Home alerts is unfortunately not helpful. I do have those turned on and am still unable to view a map tracking the bus.
3 people found this review helpful
Did you find this helpful?
SMART tag
August 21, 2024
Hi, the live map is available from your arrival alert (default 20 mins) until the time the bus leaves the home stop. You must have your To School/To Home settings enabled. The app includes features that let you choose a time setting for bus arrival notifications.

What’s new

General updates and bug fixes