SMART tag™ Parent App
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363 reviews
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About this app
The SMART tag™ Parent App is the official app for parents in school districts using SMART tag™. Keep up with your student’s riding activities and stay informed about crucial transportation updates
Key Features:
- SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop.
- Safety Assurance: Receive instant updates about delays, route alterations, or emergencies.
- User-Friendly Design: A simple, intuitive interface built for parents on the go.
- Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.
At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!
Key Features:
- SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop.
- Safety Assurance: Receive instant updates about delays, route alterations, or emergencies.
- User-Friendly Design: A simple, intuitive interface built for parents on the go.
- Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.
At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!
Student Management and Notifications
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
359 reviews
Alana Comeau
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August 14, 2024
I much preferred the website; I could actually see where the bus was and how far it was from our stop. So far I have received one notification of what should have been six, and the app just does not load at all around pickup/dropoff time. If there's a "light version of the portal" coming, maybe that should have been finished and released before forcing everyone onto a non-functional app.
24 people found this review helpful
SMART tag
August 14, 2024
We're sorry for your frustrations. Please verify that SMART Alerts are on for each setting and each student you selected (To School/To Home/Load/Unload), and that the correct route is assigned to your student. For individual assistance on features and notifications, please contact support@smart-tag.net. We want this app to work for you.
Tony M (Froboy77)
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December 13, 2024
Major downgrade from the previous system our school used. You cannot look at the map until you get a notification. The notification is sent based on the time the bus is expected to arrive. Too unpredictable. Would be nice if you could set a zone and when the bus passes that zone, you get a notification. Updated my review to lower the rating. Map function hasn't worked at all for several weeks.
4 people found this review helpful
SMART tag
December 13, 2024
12/13/24 update: We apologize for your frustration. The issue with your map and notifications needs further investigation. Please contact us directly at support@smart-tag.net or 512-686-2360. We want you to have accurate infomation about your students.
Michele Hicks
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November 5, 2024
Now using the app, the map feature is gone. The web version allowed you to see the bus location while enroute. Why have this program if you can't see where the bus is located. Developers misses the boat on this one. This should have been an acceptance criteria before deployment. UPDATE 11/4 Developer pushes out a new update and the map only works at certain points. Seem silly that the bus can't be tracked all the way to school but us parents must rely on the notifications.
7 people found this review helpful
SMART tag
November 5, 2024
Update 11/5 - We are working on improvements that include the bus being visible the entire time; however, it is a district's decision to activate that feature for parents. In the meantime, you can view the bus from your notification radius to home. Please contact support@smart-tag.net for individual assistance on notifications.
What’s new
General bug fixes and app improvements
Everyone
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About the developer
Secured Mobility LLC
app-support@smart-tag.net
920 Rockmoor Dr
Georgetown, TX 78628
United States
+1 512-686-2360