
mohammed barnawi
In the last update I can't use biometrics and token numbers are taken long to show until the bank app time out and logout please fix it

Sadddogg
your last update had messed things up, biometric print is not working again, token has glitches.. you need to do something fast
6 people found this review helpful

Francis Nwokike
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This App has been so useless since I downloaded it. I am not able to make a transaction becomes I can't even create a token. I have reached out to the bank severally for a month now and I keep meeting you'll get a feedback from us. Very unserious bank. No wonder you hardly have customers. I'm currently writing a review to be posted on social media. I regret using this bank as a salary account. Update: Took almost two months for the bank to generate token for me manually after contacting them.
60 people found this review helpful
Keystone Bank Limited
September 24, 2020
Hello Francis , our sincere apologies for your experience. Please reach out to us via email; contactcentre@keystonebankng.com with your account number to enable us review and advise as appropriate if you experience further difficulties using the Mtoken app.