Keystone Bank mToken

Name: Keystone Bank mToken
Availability: InStock
Rating: 2.5714285373687744 (405 reviews)
Author: Keystone Bank Limited

Keystone Bank Limited

2.6

405 reviews

100K+

Downloads

Everyone

About this app

Keystone Bank mToken is a security application that provides swift and easy One-Time-Password (OTP) for use as a second factor authentication for online transaction signing on Keystone Bank’s transactional platforms.

Updated on

Apr 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance and Device or other IDs

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

2.6

398 reviews

Ebuka Onyenso

March 9, 2026

the keystone mobile app isn't stable at all. it hasn't gone 1 full week without 35 to 48 hours network issues, frustrating customers who needed to make sharp transfers to pay their bills. it is frustrating, I'm facing a total breakdown of network issues even when my mobile network is 💯 updated and running.

mercy Yahaya

April 11, 2022

The Bank make changes in the app without prior notice,and I got stock,because I couldn't make any urgent transaction in the app when I needed it most,and I couldn't get the issue resolved even after calling 4different customer case rep. since I am not in a position to visit any nearest branch of Keystone Bank at the moment,it's a bad experience for me.

220 people found this review helpful

Keystone Bank Limited

May 17, 2022

Hello mercy, thank you for writing to us. We sincerely apologize for the inconvenience caused. Kindly provide your account number via our email address: contactcentre@keystonebankng.com or call 070020003000 for further assistance. We look forward to hearing from you. Thank you. ^Paul.

Francis Nwokike

September 24, 2020

This App has been so useless since I downloaded it. I am not able to make a transaction becomes I can't even create a token. I have reached out to the bank severally for a month now and I keep meeting you'll get a feedback from us. Very unserious bank. No wonder you hardly have customers. I'm currently writing a review to be posted on social media. I regret using this bank as a salary account. Update: Took almost two months for the bank to generate token for me manually after contacting them.

59 people found this review helpful

Keystone Bank Limited

September 24, 2020

Hello Francis , our sincere apologies for your experience. Please reach out to us via email; contactcentre@keystonebankng.com with your account number to enable us review and advise as appropriate if you experience further difficulties using the Mtoken app.