VanMoof

VANMOOF

About this app

It’s all at your fingertips. Lock or unlock your bike, check the battery level, and find where you parked it – all from your phone. Keep an eye out for regular updates geared to take your VanMoof riding experience to the next level.

No matter where you are in the app, it will assist you with your smoothest ride yet:

Home
• No keys are needed, your bike smartly recognizes you. Unlock your bike with just a tap or create a personal unlock code to easily unlock your bike without your phone.
• Check how much battery your bike has (and Powerbank if you have one).
• View your current speed, distance, and ride duration on your in-app live dashboard.
• Adjust your bike settings instantly on the home screen. You can change your motor assistance, gears, lights, bell sound, and other bike sounds.

Rides
• Look back at every trip with a detailed ride overview.
• You can view every journey, including the time, distance, maximum and average speed, if you stopped, and how much battery it cost.
• See how you compare to other VanMoof riders in your city and across the World.

Garage
• Find all of your bike information, change your bike settings, and view your My VanMoof profile.
• Share your bike with your friends and family.
• Mark your bike as missing and send in the Bike Hunters.
• If your bike has Apple Find My, you can see the current status.

Supported bike models
• VanMoof S6 & S6 Open
• VanMoof S5 & A5
• VanMoof S4 & X4
• VanMoof S3 & X3
• VanMoof S2 & X2
• VanMoof Electrified S & X
• VanMoof Smart S & X
• VanMoof Smartbike

Disclaimer: App features are dependent on your bike model.

Ratings and reviews

The app is basic, but it provides the essential configuration tool, location tracker, and lock utility. When locked, the notification bar allows for swift unlock outside of the app. I have not encountered any errors or problems, especially with the location, as others have mentioned, but it is early, yet.

Can't use this app with Google Pixel 3a. I give the app one star because I can't use it. Apparently a known issue. Not sure what other phones the app doesn't work with. "Unfortunately, this is a known problem with the Pixel phone. (I have a Pixel as well so I know exactly what you are talking about). It has something to do with how the Pixel saves a lot of Bluetooth caches"

It was 2 stars, now it's 1. Bike firmware update crashes on the start on several different phones for months. Hardware quality of the bikes is super poor. Every S6 has problems with front brakes but they say it's ok. Stupid UX with absolutely messy logic of the app itself on top of that. But all they do is try to sell you different colors of the lights in a paid subscription.

What’s new

Transferring ownership is now faster and easier: your new validation code and QR code appear directly in the app, with no waiting for an email.

Plus, a massive update for S6 riders with Ride Pro: Precision tracking is here! Get automatic location updates if your bike is moved, turned on, or if the alarm is triggered.

Happy riding!