90.2K reviews
Content rating
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About this app

Track and send your packages with the PostNL app. In the app you always have a complete overview of everything that is on its way to you.
Sending a package is also easy via the app. Looking for a PostNL point? You can also easily find these in the app.
Curious which mail is on its way to you? Activate My Post so that you also have a complete overview of all your mail (note: only available in the Netherlands).
So you always have us at hand!

Always stay up to date! If you enable notifications, we will ensure that you are always aware of the latest status of your package.
Also install the PostNL widget on your home screen to always be up-to-date.

Send something? Have the QR code from your account scanned and receive a shipping receipt by e-mail.
Simply create a label via the app and have it printed at a PostNL point.

Need a stamp? Buy a digital stamp and write it on the letter, handy!
You can also make your own photo card; upload a photo and use it to create a personal card (note: stamp code and photo card are only available in the Netherlands).

Download the app and let us know what you think!
Updated on
May 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

86.3K reviews
May 3, 2024
PostNL appears to be taken over by those addicted to seeing engagement metrics go up. They are removing useful features to force interaction with the app or email. App notifications no longer show estimated time and just says to look for it in the app (notification has become less useful). Email subjects used to show the time of delivery and now it just shows "this is the time for your package" and the actual time is only in the body of the email (email subject is less useful). Shameful!
2 people found this review helpful
Roelof van der Kleij
May 3, 2024
The app lies a lot. A driver is almost there only to suddenly be unable to deliver. the app urges you to be there for a heavy delivery but the driver does not show and dumps it at a collection point somewhere in the city. A mailbox package with foto will be delivered tomorrow but takes a week or disappears. international deliveries are at the PostNL clearinghouse but cannot be found in the app, only in track17.
1 person found this review helpful
PostNL Holding B.V.
May 3, 2024
Hi , vervelend om te horen dat je pakket niet juist wordt bezorgd. Via deze weg kan je een klacht indienen zodat we onze dienstverlening kunnen verbeteren. https://www.postnl.nl/klantenservice/postnl-klantenservice/contact-opnemen/ . Mocht je specifiek feedback hebben op de app kun je ons mailen naar app@postnl.nl
Paul Kroon
April 25, 2024
I certainly like this app. No question about that. It has a little quirck that costs 1 point. There is no way to tell what happened to a missed delivery. I have one in my list that is 2 months old. I have no clue what was supposedly in it. I am missing nothing though. Additional info: delivery was scheduled 16 March. Could it be that it was combined in new delivery?
PostNL Holding B.V.
April 23, 2024
Hi Paul, dank voor je feedback en gebruik van de app? Was het een brievenbus pakje wat al 2 maanden oud is?