The Co-operative Bank (NZ)

3.8
2.19K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Jump into an intuitive mobile app packed with personalisation and money management features.

Everyday banking
Make payments and transfers, check balances, manage your cards and more - right from the palm of your hand. Turn on Quick Access and you’ll be able to see chosen accounts' balances and make quick transfers without even having to log in (handy if you’re in a rush at the checkout line).

Customisation
Nickname accounts and choose their colour themes to identify them easily at a glance. You can even personalise accounts by adding your own background photos.

Stay on track
Set up alerts to get notified when important payments come in, or when your balance goes below your chosen amount. You can add goals to your savings accounts and we’ll show you your progress.

Accessibility
Our app is built to support native accessibility features. If you’ve increased text size, added high contrast to colours or changed your phone to dark mode, our app will recognise your choices and work with them. If you’re having trouble using our app, please get in touch with our support team for help or feedback 0800 554 554.

Not a customer?
Download our app to get started. You’ll be able to apply to join us from there.

Important information:
- Our app won’t work offline, you’ll need mobile data or a secure Wi-Fi network to use it.
- Downloading the app is subject to our Digital Services Terms and Conditions and our General Terms and Conditions, available at http://www.co-operativebank.co.nz/terms-and-conditions.
Updated on
Sep 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
2.09K reviews
William Rado
September 2, 2024
Due to unexplained withdrawals from my accounts and reporting these issues, and no reply from the call center. It's unsettling to speak with someone who can't understand English, let alone trying to get reimbursed. Nothing sorted for over 3 months.
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Hamish T
July 2, 2024
So far I really like this app, the one feature I'd absolutely love to be added is a budgeting tab. Doesn't need to be fancy or over complicated, just a quick tab that allows me to calculate my budget for the week so I can better manage my finances using this wonderful app. Cheers team !
2 people found this review helpful
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The Co-operative Bank (NZ)
July 17, 2024
Thank you for providing your valuable feedback. Please reach out to us at digitalteam@co-opbank.co.nz, if you have other suggestions.
KareMay Matthews
August 28, 2024
Co Operative Bank is straight forward, friendly, helpful team face to face , or over the phone. Look I haven't had any problems with there chargers, goods and services, I just don't know why I hadn't heard of them sooner! 10 outta 10 from me
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What's new

You'll notice a new look and feel in the app, as we've updated some visual brand elements. We've improved our everyday and savings account opening process too, and continued with our usual bug fixes and general improvements.

App support

Phone number
+64211139669
About the developer
THE CO-OPERATIVE BANK LIMITED
webmaster@co-operativebank.co.nz
L 2, 10 Waterloo Quay Pipitea Wellington 6011 New Zealand
+64 21 783 936

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