I have the Pro version (and willingly pay for it) and loved it...until today. When I set the Pro version up I chose to open with a pin instead of password. Today I tried to open my app and it won't take me to pin sign up. It's asking for my master password which I can no longer retrieve because it was saved on a laptop that is no longer functioning. Hopefully tech support can help me.
3 people found this review helpful
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I've been locked out of my account since the last update, have followed all the recommended advice in the FAQ section unsuccessfully, then attempted to email for further assistance only to be told after repeated attempts that there was an error; if the owner of the site, check the logs. I am completely lost without all the info stored in this app and am NOT pleased! Beware!!
2 people found this review helpful
I have always liked this app and have recommended it to many. Now it's having me authenticate but I have a few emails and can't remember which one I set the app up with...., then I could reset my password for the app...I don't know why logging me out happened out of the blue.