
A Google user
Actually quiet easy to use and functions nicely. This app serves as a very easy solution for mobile repair. OnePlus, Keep it up. My personal experience was great. The only thing I really want to see is your service centres at more locations. But considering that there is a pickup and drop option in this app, It's not actually a problem. You guys are definitely on the right track.
81 people found this review helpful
Hi Dhyanu,
A big 'THANK YOU' for the feedback. We shall certainly try to work on the same and give you to best possible experience.

Benjamin Phillips
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Diagnostics didn't find the simple issue with my phone. The proximity detector (when the phone reaches the ear) doesn't work so the phone stays on when on calls. This diag app passed the sensor as working without issues. Plus the start a warranty claim option didn't work and errored out. This app is worthless and a waste of time. Just skip it and save some grief. Uhg! I called support and they made some change to my account but it still did not fix the problem. I stand by this low review.
9 people found this review helpful
Hi Benjamin,
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with the OnePlus Care Application on socialmedia@servify.tech to assist you further.

Baibhab Mondal
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I don't know what's wrong with this app.First I registered my OnePlus Nord 2 device.After that, for any action they require the IMEI number which is alright.The problem is that every time I enter the IMEI number, the app says that its incorrect.But it's not.I have tried a number of times and checked the IMEI number while entering and after entering many times too.It just won't let me do anything in the app. Edit: The issue has been resolved by the tech team. I have to say it was beyond quick.
2 people found this review helpful
Thank you for the feedback.