OnePlus Care

25.2K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The easiest way for OnePlus users to manage their favourite OnePlus device(s). Also, get hassle-free service at your convenience in just a few taps.

Why use "OnePlus Care" App for your OnePlus Smartphones?

Empowering Ownership Experience:
- Diagnose your OnePlus device with a few taps, without any need of visiting a service centre
- Monitor the health of your device with smart diagnosis feature
- Keep your bills and warranty details safe on the Servify Cloud

Buy Protection and Extend Warranty of Your Device:
- Get complete protection from accidental and liquid damages
- Extend the warranty of your OnePlus device
- All protection and extended warranty plans are OnePlus authorized
- Option to purchase plans from within the App
- Track Claim status from within the App
- Paperless process during any Claims
- Cashless repairs

Hassle-free Service:
- Convenient service modes to get your device repaired such as
• Getting your OnePlus device picked for repair from an address selected by you*
• Jumping the queue by pre-booking a visit to an authorized Service Centre near you as identified by the OnePlus Care App
- Track your repair journey from within the App
- View complete history of your services and transactions with us

*in select cities only

Download the OnePlus Care App now to get the most out of your OnePlus device(s)!

(The OnePlus Care App is available for OnePlus customers in India & USA only.)
Updated on
Jan 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted
25.2K reviews
A Google user
December 16, 2019
Actually quiet easy to use and functions nicely. This app serves as a very easy solution for mobile repair. OnePlus, Keep it up. My personal experience was great. The only thing I really want to see is your service centres at more locations. But considering that there is a pickup and drop option in this app, It's not actually a problem. You guys are definitely on the right track.
81 people found this review helpful
Did you find this helpful?
December 16, 2019
Hi Dhyanu, A big 'THANK YOU' for the feedback. We shall certainly try to work on the same and give you to best possible experience.
Benjamin Phillips
March 27, 2022
Diagnostics didn't find the simple issue with my phone. The proximity detector (when the phone reaches the ear) doesn't work so the phone stays on when on calls. This diag app passed the sensor as working without issues. Plus the start a warranty claim option didn't work and errored out. This app is worthless and a waste of time. Just skip it and save some grief. Uhg! I called support and they made some change to my account but it still did not fix the problem. I stand by this low review.
9 people found this review helpful
Did you find this helpful?
March 28, 2022
Hi Benjamin, We’re here to help! Request you to kindly share your details (email id/ phone number) registered with the OnePlus Care Application on to assist you further.
Baibhab Mondal
January 13, 2023
I don't know what's wrong with this app.First I registered my OnePlus Nord 2 device.After that, for any action they require the IMEI number which is alright.The problem is that every time I enter the IMEI number, the app says that its incorrect.But it's not.I have tried a number of times and checked the IMEI number while entering and after entering many times too.It just won't let me do anything in the app. Edit: The issue has been resolved by the tech team. I have to say it was beyond quick.
2 people found this review helpful
Did you find this helpful?
January 13, 2023
Thank you for the feedback.

What's new

In this release we have made some under the hood changes & security fixes to provide you a seamless experience.