OnePlus Care

26K reviews
Content rating
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About this app

The easiest way for OnePlus users to manage their favourite OnePlus device(s). Also, get hassle-free service at your convenience in just a few taps.

Why use "OnePlus Care" App for your OnePlus Smartphones?

Empowering Ownership Experience:
- Diagnose your OnePlus device with a few taps, without any need of visiting a service centre
- Monitor the health of your device with smart diagnosis feature
- Keep your bills and warranty details safe on the Servify Cloud

Buy Protection and Extend Warranty of Your Device:
- Get complete protection from accidental and liquid damages
- Extend the warranty of your OnePlus device
- All protection and extended warranty plans are OnePlus authorized
- Option to purchase plans from within the App
- Track Claim status from within the App
- Paperless process during any Claims
- Cashless repairs

Hassle-free Service:
- Convenient service modes to get your device repaired such as
• Getting your OnePlus device picked for repair from an address selected by you*
• Jumping the queue by pre-booking a visit to an authorized Service Centre near you as identified by the OnePlus Care App
- Track your repair journey from within the App
- View complete history of your services and transactions with us

*in select cities only

Download the OnePlus Care App now to get the most out of your OnePlus device(s)!

(The OnePlus Care App is available for OnePlus customers in India & USA only.)
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

25.9K reviews
A Google user
December 16, 2019
Actually quiet easy to use and functions nicely. This app serves as a very easy solution for mobile repair. OnePlus, Keep it up. My personal experience was great. The only thing I really want to see is your service centres at more locations. But considering that there is a pickup and drop option in this app, It's not actually a problem. You guys are definitely on the right track.
94 people found this review helpful
Did you find this helpful?
December 16, 2019
Hi Dhyanu, A big 'THANK YOU' for the feedback. We shall certainly try to work on the same and give you to best possible experience.
Benjamin Phillips
March 27, 2022
Diagnostics didn't find the simple issue with my phone. The proximity detector (when the phone reaches the ear) doesn't work so the phone stays on when on calls. This diag app passed the sensor as working without issues. Plus the start a warranty claim option didn't work and errored out. This app is worthless and a waste of time. Just skip it and save some grief. Uhg! I called support and they made some change to my account but it still did not fix the problem. I stand by this low review.
20 people found this review helpful
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March 28, 2022
Hi Benjamin, We’re here to help! Request you to kindly share your details (email id/ phone number) registered with the OnePlus Care Application on to assist you further.
October 3, 2021
No way to use activation code, working with support now but this is miserable. You can add devices by IMEI, but there's no info regarding activation Doesn't keep all info in the device details after clearing data and you can't add it back. Update: Thanks for responding back. I've moved this to 3 stars for the speedy response. Looking forward to improvements. Update: unable to login because the OTP codes don't work.
123 people found this review helpful
Did you find this helpful?
October 5, 2021
Hi Anthony, Since we have not heard from you. We hope your issue has been resolved. Do write to us in case of any assistance, we shall be happy to assist you.

What's new

We've squashed several bugs to improve the stability and performance of the app, ensuring a smoother experience for all users.