
Sherry Moore
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It is very easy to message the office for routine requests to approve refills for meds. It is easier than calling, being put on hold, leaving a message to speak with the medical assistant about a concern or question, then waiting for that return call. If you miss the return call, you have to start all over. The message system seems more efficient.
33 people found this review helpful

Alex B
They say there is billing information and payment history but there isn't. And payments made through this app came out of my bank account but don't show up in billing so I got a back-dated bill today for $1000 since 2018, all of it stuff I paid. The system integration with accounting software is hopelessly broken and I probably have to go to court now. I would give it 0 stars if I could.
122 people found this review helpful

Megan Proctor
This app, as well as the website, continues to tell me I have entered the wrong username or password when I have not. I have reset my password several times like it has asked, and it says the same thing. Now it says that I have proceeded with the maximum login attempts and need to reset my password in order to log back in. So I did that, and it's still saying the same thing. I called customer service for help, and they told me everything at their end looks correct, and they can't help me.
3 people found this review helpful