
S M
- Flag inappropriate
- Show review history
Really too bad that this developer has lost interest in the app. Too many dead ended pages. Uninstalled and reinstalled. Many pages have no "Go Back" option, including "help," "Learn More," "test results," and COVID information pages - user must log out and back in to go back. This app is unusable, unless you like unlimited frustration!like can't return from COVID info page. I feel like an alpha release tester.
56 people found this review helpful

Erika Calamaco
It's ridiculous that each time I login I have to get a text or email validation. Half the time I'm logging in on behalf of my spouse to get results or get referral info. It's ridiculous to go through so much. You're not even notified when there's a message. Not a well thought out app and not to user friendly for elderly.
76 people found this review helpful

Zachary Bell
- Flag inappropriate
- Show review history
Excellent app. Well written, great UI, and it lets me easily contact my doctor and his staff at any time. One suggested improvement: Please add the ability to autofill my login info with a password manager such as LastPass or DashLane. It's frustrating trying to juggle between multiple apps to try to find passwords, only to have me have to restart the process because I've been kicked out of the app again for "my security."
75 people found this review helpful
Texas Health Resources MyChart
February 9, 2021
Zach - Thank you very much for your 5-star review! We are thrilled you are enjoying the app. Were you able to setup one of the biometric options such as your fingerprint/facial recognition or a passcode for easier login?