Bank of Melbourne Banking

Contains ads
3.8
2.26K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Our award winning mobile app will help you with all your banking needs*.

Easy set up.
- Open an account in 3 mins
- Quick log in – with passcode or using fingerprint scan.

Managing your money.
- Notifications & alerts – set up automatic notifications so you’re notified when your money comes and goes^
- Track your spending – know where your money goes with our ‘Categories’ feature~
- Quick balance – a quick glance will let you know how much is in your account.

Ways to pay.
- Cardless Cash – withdraw cash without your debit card at any Bank of Melbourne, St. George, BankSA and Westpac ATMs+
- Payments & Transfers in near-real time**.

Safety & security.
- 24/7 Fraud monitoring – detects any unusual purchase activity on your card
- Lost card – temporarily lock your card for up to 15 days or if need be, replace your lost card via the app^^
- Security wellbeing check – take extra steps to ensure your hard-earned cash is protected
- Digital gambling block – block gambling transactions on eligible cards.

Get rewards.
- Enjoy offers and discounts on popular shopping, entertainment and hospitality venues around Melbourne++.

Find or contact us.
- Contact us – talk to us via the app and skip the security questions~~.
- ATM Branch Locator – find your nearest branch or ATM.

If you are having issues with our app, delete and re-install it. If issues persist, please call us on 13 22 66.

Read the Internet and Phone Banking terms and conditions at bankofmelbourne.com.au and consider whether this product is right for you.
Bank of Melbourne – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL Australian credit licence 233714.

Information is current at time of download and subject to change. We collect information on how you use this app for analysis of aggregate user behaviour.

*The Bank of Melbourne App was awarded the Mozo Experts Choice 2021 – Excellent Banking App Award.
^Alerts may not reach your mobile device due to the requirements or limitations of the communications network or system, outages or factors beyond our control.
~This tool provides general information and is intended to be a guide only. Available on savings, transactions and credit card accounts.
+Available on eligible Bank of Melbourne transaction accounts with a linked debit card. Limit of 3 withdrawal transactions per day
**Sending and receiving bank accounts must be enabled for fast Osko payments. Payments may take longer in some instances, such as where there is a technical interruption to the service, there is a payment to a first time payee or when the payment is caught for additional security screening.
^^Locking your card will temporarily stop new transactions on your card for up to 15 days or until reactivated.
++My Offers Hub is available to eligible consumer debit and credit card customers only.
~~Standard SMS, call or data charges apply.

Android is a trademark of Google LLC.
Updated on
12 Oct 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
2.21K reviews
Graham Woodland
14 June 2022
The 'chat' support feature is terrible. In reponse to queries the app presents several 'what would you like to do?' responses in the form of a series of boxes with an action described in each. Trouble is, the app truncates the description of the option so that you can't read it all, leaving you unable to see which option to choose. It also presents a hyperlink to a help page but clicking the hyperlink does nothing. Lift your game BoM.
8 people found this review helpful
Did you find this helpful?
St.George Bank
14 June 2022
Hi, thanks for taking the time to let us know about your experience. Please email us at MobileBOM@bankofmelbourne.com.au if you'd like to provide more information on your experience. Thank you, Steve.
Emily D
13 September 2022
The app logs you out as soon as you exit away to another page to get a BSB or account number, doesn't save the page you were on so if you're in the middle of trying to add a payee, you have to write down payee details and enter manually which is very tedious. The constant logging in and out is extremely frustrating and time consuming. Also, the extra text when "sharing" account details is unnecessary and makes simple copy/pasting of the account numbers difficult
Did you find this helpful?
St.George Bank
13 September 2022
Hi Emily, so sorry to hear that you had a negative experience. If you are still experiencing issues with our App you may need to clear the data. To do this go to Settings, tap Apps, select Bank of Melbourne, tap Storage, tap Clear data, logon after. If you are still getting issues please email us at MobileBOM@bankofmelbourne.com.au. Thanks, Steve.
Lisa
2 November 2020
Quick logon is constantly being disabled, you have to manually input your CAN and 2 codes just to access your money. It won't let you turn it back on, made a number of complaints yet it still has not been fixed. Why is it ON ME, to chase YOU UP. I have done this before, i have done the email and phonecall, no, fix it here. Not interested in doing loops!
20 people found this review helpful
Did you find this helpful?
St.George Bank
1 November 2020
Hi Lisa thanks for letting us know about this, and we understand how frustrating this must be. Please email us at MobileBOM@bankofmelbourne.com.au so we can look into this further. Thank you, Steve.

What's new

• Minor enhancements and fixes.