The app is average; not great, not bad, but what I love is how promptly the staff respond to issues and that they keep your ticket open until your issue is resolved. App wasn't compatible with my phone back in January ; it's sin email been updated and I was sent an email today letting me know that I could use it now. Really great support.
After newest update, error message continually shows stating capacity for NFC services reached. Please provide update with a fix as it is currently draining battery rather quickly. Will be uninstalling app until then. 31/03 issue now fixed
Better if we had: Samsung/Android Pay support + clear defined design vision that aids in the user experience should be prioritised. "Streamlined" and more logical navigation of the app e.g. use of swiping gestures from edge of display like on iPhone and appropriate use of back button.
The app has been getting a lot better in the last few updates! Still wishing for android pay support though. Other little suggestions: the app splash screen and round app icon variant look a little blurry.
Finally fingerprint for our Android phones. It wasn't hard to implent it? Ok now BIG 4s Aussie Banks are shame to Australia for not making Android pay and Apple pay work through NFC reader on our phones. Greedy and bunch of whingers!!👎👎
Fingerprint login was easy to set up but I have never been able to actually log in with it! Every time I try it says "fingerprint login isn't available" which is really disappointing and doesn't provide a good impression of the app.
• Fingerprint login is now available on compatible phones†. For more info go to stgeorge.com.au/fingerprint.
• Cardless Cash - you can now use your St.George Cardless Cash code at Westpac ATMs (as well as Bank of Melbourne or BankSA ATMs). Daily and weekly limits apply.
• You can now sort and rename your accounts.
If you’re having issues please delete and re-install. If issues persist call 1300 555 203.
The official Westpac Mobile Banking app for personal and business customers.
Cutting edge technology and focusing continuously on productivity improvement,