CincyKids Health Connect

Cincinnati Children's Hospital Medical Center

About this app

PEDIATRIC CARE WHEN AND WHERE YOU NEED IT

Your child’s health is your priority. It’s ours too. CincyKids Health Connect from Cincinnati Children’s makes it easy to get non-emergency healthcare when and where you need it. Our video visits are secure, customized for kids and staffed by pediatric experts who are ready with the answers you need and the peace of mind you want.

We can evaluate symptoms including:

- Bites (animal, human, insect)
- Cough, congestion, runny nose
- Colds
- Eye infections
- Arm/leg pain after an injury
- Fever (kids ages 2+)
- Flu-like symptoms
- Head injury without loss of consciousness
- Rashes/skin infection
- Skin injuries
- Vomiting, diarrhea, constipation

HOW DOES IT WORK?

For 24/7 care for minor illnesses and injuries:

Request a visit – Open the CincyKids Health Connect app and request a visit, provide medical history and pay for the visit.

Talk to a pediatric expert –Within minutes, a board-certified pediatric expert reviews your child’s medical history and begins a video visit with you and your child. CincyKids Health Connect video visits are committed to addressing your child’s needs. We can refer you to an in-person care provider if needed.

CincyKids Health Connect video visits are private, secure and HIPAA compliant. Your information is protected and only shared with your designated primary care physician and pharmacy, just like an in-person visit.

ABOUT US

Cincinnati Children’s is ranked No. 3 in the nation among Honor Roll hospitals in the U.S. News and World Report 2019-2020 Best Children’s Hospitals.

Whatever your needs are, we excel. Together, we are changing the outcome for patients and families.

Ratings and reviews

PROS: Easy to use app. Works as expected. Tech support was helpful. Option to share visit notes with your primary pediatrician. We connected to CNP in less than 30 mins during evening hours. CONS: Does not connect to mychart so you need to create a new account & re-enter basic medical info. Once you submit payment, you are put in a 'waiting to connect' status without time estimate or queue number. App accepts HSA cards if they are Visa or Mastercard, but will not bill insurance.

Does not accept insurance information, only CC for payment. Unable to delete account.

Not 24/7. Tried to do a visit at 12:06am and the prompt said that they were unavailable until 6am.

What's new

Enhancements and bug fixes