Palmetto Citizens FCU

4.6
1.29K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Use the Palmetto Citizens app to manage your accounts quickly and securely. This app gives members of Palmetto Citizens the ability to:

· View balances and transaction history.
· Move money between your accounts.
· Transfer money to other PCFCU members, external accounts or other people.
· Manage text and email alerts.
· Deposit checks.*
· Temporarily block and unblock your debit/ATM card.
· Pay bills (to existing payees).
· Make a loan payment.
· Send and receive secure messages to/from the credit union.
· Access the app with fingerprint/facial recognition (eligible devices).
· Update contact and login information.

*Upon approval. Not all accounts are eligible for this service.
Federally insured by NCUA.
Updated on
Nov 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
1.25K reviews
A Google user
January 25, 2019
I used to love this app, but now I wouldn't recommend it to anyone. Up until about 3 months ago, this app was perfect. I loved it. Quick, good usability, easy navigation, plenty of instruction. Now, load times are outrageous, the screens, when they do finally load, sometimes duplicate instead of sending you to the next step (as in a transfer), and it's over all just a clunky app.
26 people found this review helpful
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Michael Hernandez
March 23, 2022
This app used to be useful, but since the update, despite repeatedly adjusting the settings and logging in with passwords and one-time passwords... it WILL NOT save biometrics option. Basically, it will put your security at risk by giving any malware THE MAXIMUM number of chances to steal your info. Once upon a time, my phone got a password snatcher on it... and failed because i never needed to enter it. Now, any overlay attack can because you are forced to use visible security.
11 people found this review helpful
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Palmetto Citizens FCU
March 23, 2022
We apologize for any inconvenience. To verify your biometric settings, log in, choose Settings in the menu, then click on the Settings tab, then the Personal Devices button, select your device and make sure the biometric setting is set to on. Send us a message through the Help Desk in online/mobile banking if you need additional assistance.
Jason Nussbaum
April 26, 2021
App functionality is very basic. No frills but it works. Frustrating to not be able to access some regular bank info while logged in. Interface isn't inconvenient but its not super user friendly either. Going back and forth between account info, credit cards, and bill pay is obnoxious because they are all in different systems.
1 person found this review helpful
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Palmetto Citizens FCU
April 26, 2021
We're sorry to hear you're not impressed with our app. We'll pass along your feedback to our app developer to help improve a future update. If you need assistance, or want to provide details on enhancements you'd like, please send us a message with the Help Desk in online/mobile banking. Thanks for being a PCFCU member and providing your feedback.

What's new

Palmetto Citizens Federal Credit Union strives to provide the best Mobile Banking experience. Our new app version includes:
• Minor bug fixes and performance improvements.