
Marilyn Larkin
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When I clicked on SMCU logo in my phone, the message I got was to update the app before trying to go further. I clicked on update and have been waiting for the app to stop circling before I can click on open. It doesn't want to connect. I do not live close to any of the branches and the mobile app would have been a convenient way to check my account information. The app has finally given me the open update, but it's frustrating when apps refuse to work, initially.
4 people found this review helpful
St. Mary's Credit Union
October 19, 2021
Hi Marilyn, thank you for sharing your experience. We apologize for the issues you’ve experienced with the app. Please feel free to reach out to us at (866) -585 -7628 if the issues persist.

Jennifer Torres
The app has been working fine for years until 2 days ago when Android updated. It's telling me my phone is rooted so certain features are blocked... Um, NO, my phone is not, nor has never been rooted or altered in any way. This app however, has not had an update since earlier this year, 2+ Android official updates ago... No other bank or website had this issue. I've wiped data, cleared cache, factory reset, thinking my phone was the problem but it seems to be an app specific issue.
2 people found this review helpful
St. Mary's Credit Union
October 19, 2021
Hello Jennifer, we apologize for the inconvenience. Google experienced an outage with one of their services, which caused the message you received to appear. We've confirmed this service is no longer experiencing issues and you should have normal access to the app as before. If this continues, please reach out to us at (866) -585 -7628.

A Google user
The app has been working great for years but now it just shows a blue screen and won't load the log in screen. I reset the app several times and I could finally log in. Now every time I try to deposit a check it times me out. I also do not live near any SMCU branches so this is a problem for me.
7 people found this review helpful