Credence

UTIC Insurance Company

About this app

The Credence mobile app is now available for your Android device intended for use by all Credence Blue Cross and Blue Shield members.

Save time, and get your plan details on the go.

Features for members:

• Log in easily with Touch/Face ID options
• Check your claims and benefits
• View or email your member ID card
• Track your deductible and out-of-pocket spend
• Find an in-network provider with the Find Care tool
• Communicate securely with Customer Service

Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access.

*There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply.

This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.

Ratings and reviews

It logs me out every time I try to find a doctor. Can't find any info because nothing works well enough to find it.

If your font size is larger on your phone and you try to send a message the send button is hidden so you have to change the font and then send a message. Also the keyboard will cover up the message so you have to key in the info first and then close the keyboard to see what you wrote.

The app is extremely basic. at a glance, spending to date should show. The only way to see ytd info is to look at individual claims. also, I have selected email for claim communication yet I receive three pieces of paper in the mail for each claim.

What’s new

Thank you for using Credence! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
- Important technology upgrade for security and usability