2.6
16 reviews
1K+
Downloads
Content rating
Everyone
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About this app

The Credence mobile app is now available for your Android device intended for use by all Credence Blue Cross and Blue Shield members.

Save time, and get your plan details on the go.

Features for members:

• Log in easily with Touch/Face ID options
• Check your claims and benefits
• View or email your member ID card
• Track your deductible and out-of-pocket spend
• Find an in-network provider with the Find Care tool
• Communicate securely with Customer Service

Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access.

*There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply.

This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
16 reviews
Rick Hileman
April 24, 2024
The app sucks, my messages won't send. The website isn't any better. Btw don't expect Credence to actually pay the claims submitted by your doctors. I may have to find a new employer just so I can have a different health insurance provider. Seriously, it's almost May and they haven't paid claims from March. where is my paycheck $$ going??? Why do I bother having health insurance???
1 person found this review helpful
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Robert Clark
March 5, 2024
The application will not work with Galaxy smartphone, cannot get past the first step of finding a provider, very frustrating.
4 people found this review helpful
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Sheryll Bryan
April 2, 2024
See download option but it doesn't actually work. Need a PRINT view. Not enough information concerning reimbursement.
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What's new

Thank you for using Credence! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
- Feature customizations for members based on benefits