
Michal Bres
Scan and go lately provides a horrible experience. It doesn't seem to cache basket contents and needs to reload them periodically, which takes ages. Sometimes it completely loses the list of scanned items for no apparent reason, which either results in a "no scanned items" message or a completely blank screen aside from the top bar.
Carrefour Polska
October 16, 2022
Michal, thank you for sharing your opinion. Please send us an e-mail with the details of the problem to moj_carrefour@carrefour.com.

A Google user
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Great app, Scan&Go is one of the strongest features but also one of the weakest. Lots of problems with connection while shopping. Very frustrating the app downloads data every minute and then fails to do so. Worse with new version. Fix that and you get 5 stars. Add the option to download the whole product catalogue of my shop before shopping. Better to download an additional 100MB of data before starting, than wasting 30 minutes walking like an idiot around the supermarket trying to get signal.
10 people found this review helpful
Carrefour Polska
October 5, 2019
Miguel, thank you for the feedback. We will forward it to the appropriate department. :) If you have any additional reflections in the future, send them to us through an email: moj_carrefour@carrefour.com.

Olga Maksymenko
It is the most awful application for grocery shopping I ever experienced. It simply gives link to a 19th century style website where the categorization of goods is so multi-layered that you have zero chances to find anything. It is amazing! Worst digital experience ever. I wonder how much revenue they lose. I wanted to order monthly with courrier service, but I will reconsider.
4 people found this review helpful
Carrefour Polska
April 21, 2022
Olga, zależy nam, aby nasza aplikacja działała jak najlepiej i wszelkie sugestie od naszych klientów są dla nas bardzo ważne. Napisz do nas na adres moj_carrefour@carrefour.com wraz ze szczegółami i numerem karty lub loginem. Postaramy się pomóc!