Mój DHL

4.4
26.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The My DHL application was created for convenient shipment management. It offers a range of features that simplify tracking, sending and receiving parcels. You can monitor the status of your shipments in real time and manage delivery options. If you cannot collect the parcel at the indicated address, you can redirect it to the DHL BOX 24/7 machine, POP point. The application also allows you to track the courier's location on a map and contact you by phone if necessary. For your convenience, in DHL BOX 24/7 machines you can use the remote opening of the box, which will enable you to collect your parcel without contact.
Updated on
May 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
26.5K reviews
Adel Ernest
February 5, 2025
application is user friendly, punctual that provides up-to-date information. has the english language. one thing missing is when there are multiple pick-up branches in the same area, it didn't really specify in the application which one i should've gone to, so i roamed around for about 10 mins asking the employees if they had my package, it would be good to include a description or a picture of the exact collection point to avoid confusion. other than that, all good. thanks
DHL eCommerce Poland
February 6, 2025
Dzień dobry. Aby uzyskać kompleksową pomoc, prosimy o przesłanie większej ilości szczegółów (w tym nr. przesyłki) na adres cahelp@dhl.com. W przypadku problemów z aplikacją, także zapraszamy do kontaktu na ww. adres lub zgłoszenie błędu z poziomu aplikacji z załączonymi zrzutami ekranu. Nasi doradcy skontaktują się z Państwem. Pozdrawiamy
Merlin Gaillard
July 5, 2024
Absolutely terrible app, gives wrong status of shipments and no details, not even a link to see more on the web. For example right now one of my shipment is with status "On its way" in the app but it's actually "shipment on its way back to the sender" in the web tracking... 😕 To completelyhonest, this app is actually on par with the quality of service and customer service of this company. Avoid the app. Avoid DHL.
6 people found this review helpful
DHL eCommerce Poland
July 8, 2024
Good morning. Please send us an email to cahelp@dhl.com or report the error within the application itself (if it still occurs). Our agents will contact, verify the problem with operation or update to the latest version, and provide any suggestions for improvements. Best regards
Yuliia
June 24, 2024
Absolutely terrible app!!! Firstly I tried to install it, waiting for verification SMS about 15 hours. And now trying to open a parcel locker with qr code from the app and every time it is an error! I'm literally going to the parcel locker fourth day twice a day and still hoping for the miracle. And yes, no respond from support team since Friday (it's Monday today) Upd: It's 24.06.24 and I finally opened the locker. Only today I've got QR on email, which works. It took almost a month!!!
6 people found this review helpful
DHL eCommerce Poland
June 5, 2024
Good morning. Please send us an email to cahelp@dhl.com or report the error within the application itself (if it still occurs). Our agents will contact, verify the problem with operation or update to the latest version, and provide any suggestions for improvements. Best regards

What’s new

Wprowadziliśmy poprawki dodające udogodnienia dla użytkowników oraz stabilizujące działanie aplikacji.

App support

About the developer
DHL ECOMMERCE (POLAND) SP Z O O
plcim@dhl.com
2 Ul. Osmańska 02-823 Warszawa Poland
+48 600 405 224