Mój DHL
Contains ads
4.6star
49.8K reviews
1M+
Downloads
Everyone
info
About this app
The My DHL app was created with convenient shipment management in mind. It offers a range of features that simplify shipment management, including tracking shipment status, managing delivery options, redirecting shipments to a DHL BOX 24/7 machine or a POP, and sending domestic and international shipments. The app also allows you to track your courier's location on a map and contact them by phone if necessary. For your convenience, DHL BOX 24/7 machines offer remote locker opening, allowing for contactless pickup.
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Ratings and reviews
4.6
49.7K reviews
Yan
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December 5, 2025
The application fails when I need it most. The parcel status in the app did not update for several days and showed "In the warehouse", while on the website, it was already in the process of being returned to the sender. Most importantly: I received zero notifications (neither SMS nor e-mail) about the two failed delivery attempts or that the storage period at the depot was expiring. The app should be a reliable source of information, but instead, it is misleading.
1 person found this review helpful
DHL eCommerce Poland
December 5, 2025
Good morning. Please send us an email to cahelp@dhl.com or report the error within the application itself (if it still occurs) 🛠️ Our agents will contact, verify the problem with operation or update to the latest version, and provide any suggestions for improvements 💡 Best regards
Mohave_j
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January 17, 2026
It's not working. Infinite loading on start. Upd. It's started working after reinstall.
DHL eCommerce Poland
January 19, 2026
Dzień dobry. Prosimy o wiadomość na adres cahelp@dhl.com lub zgłoszenie błędu z poziomu samej aplikacji (jeśli nadal występuje)📲 Nasi konsultanci skontaktują się z Panem, zweryfikują problem z działaniem lub aktualizacją do najnowszej wersji oraz przekażą dalej wszelkie sugestie usprawnień 💡 Pozdrawiamy.
Yuliia
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June 24, 2024
Absolutely terrible app!!! Firstly I tried to install it, waiting for verification SMS about 15 hours. And now trying to open a parcel locker with qr code from the app and every time it is an error! I'm literally going to the parcel locker fourth day twice a day and still hoping for the miracle. And yes, no respond from support team since Friday (it's Monday today) Upd: It's 24.06.24 and I finally opened the locker. Only today I've got QR on email, which works. It took almost a month!!!
6 people found this review helpful
DHL eCommerce Poland
June 5, 2024
Good morning. Please send us an email to cahelp@dhl.com or report the error within the application itself (if it still occurs). Our agents will contact, verify the problem with operation or update to the latest version, and provide any suggestions for improvements. Best regards
What’s new
Wdrożyliśmy poprawki wprowadzające udogodniania dla użytkowników oraz stabilizujące działanie aplikacji.
App support
About the developer
DHL ECOMMERCE (POLAND) SP Z O O
plcim@dhl.com
2 Ul. Osmańska
02-823 Warszawa
Poland
+48 600 405 224