Postepay

Poste Italiane S.p.A.

About this app

With the Postepay App you don't need anything else for your day! You can manage your Postepay prepaid card and PosteMobile SIM card to access a wide range of payment and telephony services on the move. And if you don't have a Postepay card yet, you can request it directly in the App in a few simple steps

YOU CAN REQUEST THE POSTEPAY DIGITAL CARD

You can immediately request the Postepay Digital Card: the first totally digital PostePay card, which can be requested conveniently from the App and which you can use for your online purchases and for all the services in the App you need.

TOP UP YOUR POSTEPAY CARD FROM YOUR BANK ACCOUNT

From today, thanks to the Postepay Open Service, you can top up your Postepay card using the account you have at another bank!

Download the App and start using the service by clicking on "Manage Postepay Open" or "Top up from other accounts": after having made your first top-up with Postepay Open you will be able to monitor and view the balance and the movements list of the accounts that you will add in the Postepay App

PAY YOUR PURCHASES WHEREVER YOU ARE

• Start living without cash by framing the QR Code with your smartphone at the cash desks of the affiliated shops and authorize the payment directly in the App

RECHARGE YOUR PREPAID CARDS AND SIMS IN A SIMPLE WAY

• You can top up your Postepay prepaid card using the payment cards of other banks. You can also set up an automatic recharge of your Postepay card to never run out of money, by choosing the frequency or the amount threshold available.
• If you have a PosteMobile or another operator's SIM, you can recharge it directly in the App

MANAGE YOUR POSTEPAY CARD AND YOUR POST-MOBILE SIM ON THE MOBILITY

• Customize your Postepay card, change the withdrawal and payment limits, choose the geographical area of ​​use, manage features such as contactless or web purchases. You can also access monthly reports and statistics on your income and expenses and keep your expenses under control thanks to the notifications in the App
• Check and top up the residual credit of your PosteMobile SIM, view the residual bonuses of your Rate Plan, check the traffic details and activate Offers and Promotions dedicated to you

EXCHANGE MONEY WITH YOUR CONTACTS AND SEND MONEY ABROAD

• Thanks to p2p you avoid the stress of collecting money to pay the bill or for a gift, you can also pay your share without having to remember your friend's card number
• You can also exchange the available giga with the g2g, thanks to the PosteMobile SIM and the Postepay Connect offer
• If you have a Postepay Evolution Card you can transfer money, even abroad thanks to the integration of Western Union

THERE IS STILL MUCH MORE YOU CAN DO

• Authorize with PosteID, fingerprint or faceID e-commerce purchases and operations carried out on the websites
• Temporarily block the card for payments and withdrawals
• Manage your savings with a digital piggy bank to make your wishes come true
• You can pay the car tax and bulletins, even to the PA, with your Postepay card directly in the App, even by framing the code via the camera of your smartphone
• Find the shops closest to you that are members of ScontiPoste, earn cashback discounts on your Postepay cards and view the accumulated discounts

To access the information services and devices you must be registered on the poste.it site. If you are not yet, you can do it directly in the App. Registration via the App is only allowed to adults with an Italian tax code and domicile in Italy. For other customers, registration must be made on poste.it

To find out more, visit www.postepay.it and follow us on our Facebook profile (facebook.com/Postepay) to stay up to date!

Consult the accessibility statements on https://www.poste.it/dichiarazione-accessibilita.html

Ratings and reviews

The app really needs improvement when it comes to showing card details. It's frustrating that we can’t even view the basic card information like number, expiry, or CVV — especially for those who are trying to use the card digitally or add it to Google Pay. The app lacks real control over the account, and it defeats the purpose of going digital if you still have to rely on the physical card. I tried adding the card to Google Pay and enabling it, but payment still didn’t work. Honestly disappointi

My app is not working. I have tried to recover my username and password, but until it is resolved, I can't pay online. I am unable to log in to the app, I change my phone number, or even update my username and password. I have tried over a hundred times to create a new username and password, but nothing has worked. I have visited the Postepay office multiple times, but the staff there were unable to help me and informed me that they cannot fix my problem.

incredibly convoluted and redundant, you'll be better off going to a post office rather than risk messing around with the procedure and all the numbers it requires.