
Hasan Raza
To view my reports via Chughtai lab app, the app prompted for code which I had forgotten. The app prompted me to receive a new code via my registered cellphone Whatsapp. I waited twice for five minutes each and NEVER received the code. Now, in the absence of the code this stupid app is absolutely useless for me. Pathetic. !!!!!
Chughtai lab Pvt LTD
March 24, 2026
Thank you for your feedback. We regret the inconvenience, Please share your contact number or reach us at 03111456789 so we can assist you further.

Adnan Aziz
The app is useful and overall works smoothly, but there is an important security concern that needs attention. While logging in, the PIN appears in visible digits, which is not safe for users. Please update the app so the PIN remains hidden or masked during entry, just like other secure applications. Looking forward to this improvement. Thanks!
3 people found this review helpful

Azi S7
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I made a booking today at 6:25 PM for home sample collection, and this is what happened: We called the rider, and he said he was busy and would be there around 9 PM. Then the rider was changed, the booking was rescheduled, the rider was changed again, and then it was canceled. What kind of negligent service is this? I'm giving one star because even the customer service on WhatsApp today was super slow in replying. They seemed to try to entertain multiple customers at the same time.
8 people found this review helpful
Chughtai lab Pvt LTD
November 3, 2025
Thank you for your feedback. We regret the inconvenience, Please share your contact number or reach us at 03111456789 so we can assist you further.