
Martin Wade
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I managed to get an earlier version of this app working in English. Sadly an update to the app stopped this, please put a language option back in or better still allow Google translate to work with the app. As it stands the app is redundant except for seeing the energy usage. 06/10/2022. Still no English option. Not good enough in today's technology. I get that the majority of users are Portuguese speakers but can't you enable for Google translate if you're not capable of changing the tech?
5 people found this review helpful
Gold Energy SA
August 8, 2022
Olá Martin Wade, agradecemos a sugestão que nos ajudará a ter uma APP cada vez melhor e mais funcional. A APP está em constante evolução, considerando as sugestões dos clientes. Obrigada, a equipa Goldenergy.

W Vanderbeeken
Very easy to find my way into the app. 5 stars I believe... But... The history of data needs to be much more than 11 months. Also, the invoice can be VERY messy when REAL and ESTIMADO meter reading are involved. And what are TAXAS, IMPOSTOS E OUTROS ENCARGOS all about, a little explanation would be welcome!?!? 3 stars!
Gold Energy SA
January 16, 2026
Hello W Vanderbeeken, thank you for your suggestion, which helps us make the app better every day. The app is constantly evolving based on customer feedback. To assist you, please send us a message with your contract number at:
https://contacto.goldenergy.pt/. Thank you, the Goldenergy team!

Kane
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This company has literally doubled our energy bill this month, literally, for no reason as it is just me and my fiance and there has been no change in habit or new equipment at the home which only has on TV, one wall unit, one induction countertop, one washing machine (which we don't use that much at all) and we were charged over 80 euros, in Portugal! They haven't even replied to our message sent via their own form in their own website for days. UPDATE: as mentioned we already used that link 🤦
2 people found this review helpful
Gold Energy SA
February 24, 2022
Olá Kane, agradecemos a sua mensagem e lamentamos a situação. Pedimos que nos envie por favor uma mensagem com identificação do seu contrato através do https://contacto.goldenergy.pt/, para podermos verificar a situação retratada. Obrigada, a equipa Goldenergy