
donna busjahn
This is my first time using the mobile app. So far, it has been very easy and quick to use. They could improve the process in the app by following up with an EMAIL that says "we have received your claim and are processing...". That way Clients know that the claim is successfully into the system. Telling me this within the app itself is no PROOF of my submittal because I get no claim number, or anything else that shows I put the claim in.