1.0
945 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

The AIB Authenticator App enables 2FA (second factor authentication) for your AIB account. The App provides an additional layer of security which will allow you to log in or authenticate critical transactions on your account.

Once you are set up you simply have to enter your password, and then approve or deny the push notification sent to your phone.

Enrolment is easy. Once you download the app follow the steps to register your device. As part of enrolment you may be asked to create a Digital Profile. Your Digital Profile is a representation of identity information and security credentials which will allow us to uniquely identify you so you enjoy our services more securely.

Services Available
• Manage your Digital Profile
• Set up or reset your Digital password
• Business cardholders can authenticate online purchases for Debit or Credit card transactions.
Updated on
Apr 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.0
936 reviews
Daniel Lehane
April 27, 2026
Its become unusable and frustrating. when the push notice comes through and you use your pin, most times the app will open and your push notice disappears... therefore you can't process the online payment. you have to hit cancel and restart the process.... time after time. this used to work great in the past but this issue began in the last 12 months.
Did you find this helpful?
Allied Irish Banks, Public Limited Company
April 28, 2026
Hi Daniel, sorry to hear this. Please call our Card Services team on 01 269 5022 /+353 1 269 5022. The Team are available Monday to Friday from 8am-6pm and they will be happy to check this further for you. Selecting option 2. Please note: always ensure you have a very strong wifi connection, when using the AIB Authenticator App. Thanks^EW
paul dawson
May 5, 2026
scrap it and start again. im close to moving my banking of the stress and cost this app is causing me. multiple times have I been booking flights etc and your app tailed to allow me to authorise the transactions, then forget to start over with airline etc and prices have risen. also lost out on ryder cut tickets as your app did the same. iv since signed up with pliant with a virtual card and no issues. revolute the same.
Did you find this helpful?
Allied Irish Banks, Public Limited Company
May 6, 2026
Hi Paul, so sorry to hear this. Please see link to forward your feedback on this experience: https://aib.ie/personal-forms/complaint-form You will need a very strong wifi connection when using the Mobile and Authenticator App. Sincere apologies for any inconvenience caused. Thanks ^EW
J.J. Battell
October 27, 2021
Awful. It does not work. Ring customer service. They cant help. Make an app that works properly before your release it and in doing so prevent your customers from using their cards. Ridiculous. It has wasted so much of my time and still I cant sort it out. Reply: I log in using all the correct info (after speaking to customer service numerous times) the screen flashes up and then I just get a screen pop up that says log in error with no error code and the only option is to log out.
26 people found this review helpful
Did you find this helpful?
Allied Irish Banks, Public Limited Company
October 21, 2021
Hi J.J. can you please provide us with some further information regarding your issue and we will do our best to try help. At what stage are you having issues and what error message are you receiving? Thanks ^WH

What’s new

General security updates are included in this version
Content rating
Everyone
Learn more

App support

About the developer
AIB GROUP PUBLIC LIMITED COMPANY
Internetbanking.Support@aib.ie
10 Molesworth Street Dublin 2 DUBLIN D02 R126 Ireland
+353 87 942 4853

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