1.0
938 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The AIB Authenticator App enables 2FA (second factor authentication) for your AIB account. The App provides an additional layer of security which will allow you to log in or authenticate critical transactions on your account.

Once you are set up you simply have to enter your password, and then approve or deny the push notification sent to your phone.

Enrolment is easy. Once you download the app follow the steps to register your device. As part of enrolment you may be asked to create a Digital Profile. Your Digital Profile is a representation of identity information and security credentials which will allow us to uniquely identify you so you enjoy our services more securely.

Services Available
• Manage your Digital Profile
• Set up or reset your Digital password
• Business cardholders can authenticate online purchases for Debit or Credit card transactions.
Updated on
Mar 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.0
929 reviews
Darian O'Donoghue
January 22, 2026
Works then stops working. Have to call the helpline. If it works after that it's only for a short while. Spent days trying to make an online payment before I realised that the authenticator had stopped working again. Rubbish
2 people found this review helpful
Did you find this helpful?
Allied Irish Banks, Public Limited Company
January 27, 2026
Hi Darian, sorry to hear this. On the AIB Authenticator, can you check settings for Notifications, to ensure the App is not set on ‘Deep Sleep’. Also see link to log your feedback on this experience: https://aib.ie/personal-forms/complaint-form Sincere apologies for any inconvenience caused. Thanks for getting in touch ^EW
Eric Fitz
January 25, 2026
app don't work, when you try to login it closes by itself, impossible to use waste of time, even the normal aib app isn't working.
1 person found this review helpful
Did you find this helpful?
Allied Irish Banks, Public Limited Company
January 27, 2026
Hi Eric, so sorry to hear this. On the AIB Authenticator, can you check settings for Notifications, to ensure the App is not set on ‘Deep Sleep’. Also can you insure you have a very strong Wifi connection when using the device. If you wish to log your feedback, please see link: https://aib.ie/personal-forms/complaint-form Thanks ^EW
J.J. Battell
October 27, 2021
Awful. It does not work. Ring customer service. They cant help. Make an app that works properly before your release it and in doing so prevent your customers from using their cards. Ridiculous. It has wasted so much of my time and still I cant sort it out. Reply: I log in using all the correct info (after speaking to customer service numerous times) the screen flashes up and then I just get a screen pop up that says log in error with no error code and the only option is to log out.
26 people found this review helpful
Did you find this helpful?
Allied Irish Banks, Public Limited Company
October 21, 2021
Hi J.J. can you please provide us with some further information regarding your issue and we will do our best to try help. At what stage are you having issues and what error message are you receiving? Thanks ^WH

What’s new

Added CPC‑compliant Help icon for clearer guidance.

Now approve SCA requests directly in‑app for a faster, smoother experience.

Performance and security improvements throughout.

App support

About the developer
AIB GROUP PUBLIC LIMITED COMPANY
Internetbanking.Support@aib.ie
10 Molesworth Street Dublin 2 DUBLIN D02 R126 Ireland
+353 87 942 4853

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