
Cormac Redmond
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Can't use. Says phone is rooted or jailbroken, which it is not. It's a new and fully up to date Android. Every other app including Revolut and AIB's other mobile app works fine without the errenous jailbreak detection.
1 person found this review helpful

David Daithi
Absolutely disgraceful app, it's telling me the number I have entered is incorrect even though it is copy and pasted from my text message, I then called the number for help and to proceed they need details off the app that I can't get into. How can developers get it so wrong? I am a business owner it's 8th of July at 7:33pm I'm sure the AIB guys are having a nice BBQ or something I have lost 90 minutes of my life on an app that is not fit for purpose and non existent support.
Allied Irish Banks, Public Limited Company
July 9, 2026
Hi David, apologies for the delay in responding to you. Did you have the same issue when you tried to manually enter the code in the AIB Authenticator App?
Sincere apologies for any inconvenience caused. If you wish to log your feedback, please see link: https://www.aib.ie/personal-forms/complaint-form
Thanks ^EW

paul dawson
scrap it and start again. im close to moving my banking of the stress and cost this app is causing me. multiple times have I been booking flights etc and your app tailed to allow me to authorise the transactions, then forget to start over with airline etc and prices have risen. also lost out on ryder cut tickets as your app did the same. iv since signed up with pliant with a virtual card and no issues. revolute the same.
1 person found this review helpful
Allied Irish Banks, Public Limited Company
May 6, 2026
Hi Paul, so sorry to hear this. Please see link to forward your feedback on this experience: https://aib.ie/personal-forms/complaint-form You will need a very strong wifi connection when using the Mobile and Authenticator App. Sincere apologies for any inconvenience caused. Thanks ^EW