VW MOVE

Volkswagen South Africa (Pty) Ltd

About this app

Move Ride gives you access to a driven car at the push of a button. You, your friends and colleagues can get a ride in Volkswagen vehicles for your personal needs, picked up on demand when you need to where you need to. This service operates 24h/7 across Kigali, with a fleet of highly maintained and stylish Volkswagens.

Download the app and start moving with us today!

Using Move ride is very easy, here’s how it works;

- Download the app and create an account
- The app will request you to enter your destination and choose your pick up location
- You will see your driver and vehicle details, and track their arrival at the pickup location through the map
- After the ride, you will be able to pay through the app, you can rate our drivers and the service in general.
- You will receive your receipt via email and SMS notification

Do you need our help? Please contact us at [e-mail] or [e-mail]

For more info, visit our website: www.move.rw
Follow us on twitter at: https://twitter.com/VolkswagenRW1

Ratings and reviews

VW obviously tried to copy Uber with this App. Generally, that would be a good idea if the drivers understood how to properly use the app. The first time I tried the app, the driver came to the right location. However, he did not use the app's navigation function. Instead, I had to navigate him. A few times, the drivers just drove in the wrong direction for several minutes after I ordered a ride. They didn't answer my calls so I had to pay for aborting the drive...

Move is putting little to no effort in making this app useful. This is especially true for the iOS version of the àpp. Location setting is always wrong. You can only review a ride using Google forms (seriously?!). App is super slow. Drivers can cancel without any notice. You can't make any mistakes cos you get an automatic charge for cancellation. This is extortion! Your cars are top of the line. But your app needs Jesus!!!! There are so many people who would've loved to use your service. Fix it

Every time I try to use the app it is buggy and promptly closes. I have never been able to use it 😕. Once I was successful but the driver said it was a mistake to connect because he wasn't in the area.

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