VW MOVE

Volkswagen South Africa (Pty) Ltd

About this app

Move Ride gives you access to a driven car at the push of a button. You, your friends and colleagues can get a ride in Volkswagen vehicles for your personal needs, picked up on demand when you need to where you need to. This service operates 24h/7 across Kigali, with a fleet of highly maintained and stylish Volkswagens.

Download the app and start moving with us today!

Using Move ride is very easy, here’s how it works;

- Download the app and create an account
- The app will request you to enter your destination and choose your pick up location
- You will see your driver and vehicle details, and track their arrival at the pickup location through the map
- After the ride, you will be able to pay through the app, you can rate our drivers and the service in general.
- You will receive your receipt via email and SMS notification

Do you need our help? Please contact us at [e-mail] or [e-mail]

For more info, visit our website: www.move.rw
Follow us on twitter at: https://twitter.com/VolkswagenRW1

Ratings and reviews

Bad quality, not reliable. After signing up it did a charge to validate credit card, which work. After first ride payment failed. And it kept failing so I always had to use cash and drivers conveniently never had change so I over paid. At some point app started crashing at launch and needed to reinstall. Can't trust it. Has potential but very buggy.

App has very poor UX. Bad in app user experience in this day and age. Maps doesn't load Google Maps street names. In addition, there are very few drivers on the olatform. 2 drivers cancelled because they are far away. Light blue colors on a map have little contrast so you don't see icons. Do better Move Team. 5 years on, your app is still the same! Not forgetting it would take a herculean effort for Move to beat the convenience of Yego.

the fact that logging back in after a while is a hassle is what's inconvenient with this app. very buggy! I created an account a while ago, recently when opening it, it rejects my previous details and I can't even create a new account since it keeps telling, I already have an account yet won't let me log back in so what is it that. Please, it's useful but fix your bugs and I would re-rate this

What’s new

Added in-app communication banners to keep users updated on important announcements, offers, and service updates.