2.8
24.5K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

New version... Better experience and integrated services.

The new Alkahraba app offers you a flexible digital experience that allows you to manage your accounts and complete all your services with ease.

Application features:

• Account Management:
Manage and control all your accounts under a single ID (add/remove beneficiary, transfer ownership to the new owner)

• Consumption Monitoring:
Monitor your electricity consumption and compare it with similar customers; per hour, day, week, and month. Also, you can set a consumption limit with the ability to be notified when exceeded.

• Bill Payment:
You can review your bill details and pay easily via various methods.

• Customer Support:
You can now contact us via live chat to answer your queries and complete your requests, or through the virtual office service.

• Electrical Service Connection
You can now request a permanent or temporary service connection for your property and track the request status until completion.

Download the app now and start a new digital experience...
Updated on
Jul 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
24.3K reviews
Salem Aldawsari
May 5, 2024
it works with cellular connection, but no hope to work with WiFi, I've tried with multiple providers (stc, zain, mobily) didn't work. I suspect you collect private data without consent by forcing only cellular connection without obvious reason.
32 people found this review helpful
Did you find this helpful?
Saudi Electricity Co.
May 5, 2024
Thank you for sharing your feedback. We kindly request you to contact us directly through live chat in our application (available before logging in) to verify the details and provide the necessary support. Thank you for your understanding.
Mr Raja
July 13, 2024
Really its excellent app. Yesterday i complaint by app, its unbelivable they took action within 15 min and sloved the problem.
7 people found this review helpful
Did you find this helpful?
Saudi Electricity Co.
July 13, 2024
We are delighted to hear that. We always strive to meet your expectations.
Kashif Anjum
July 17, 2024
Too good to use. Also resolution for complaints are promptly solved.
5 people found this review helpful
Did you find this helpful?
Saudi Electricity Co.
July 17, 2024
We are delighted to hear that. We always strive to meet your expectations.

What's new

We are always dedicated to offering the best services to our customers. Update the application now and enjoy an integrated digital experience.

This version includes
General enhancements
Performance improvement and bug fixes

Have a great day.