![](https://play-lh.googleusercontent.com/a-/ALV-UjVWwtMJ8SonANITP0HStST3mRkZoW_kr5D34K_AtJzZa59Rxoba=s32)
Dylan Bach
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Tried to set up multiple appointments with this app. Every time the application either had a black screen or the audio wouldn't function, and then the call would drop. Not being able to send a quick message to the doctor after the appointment time is frustrating . As of right now if there are any complications with the application you simply lose the appointment, and can't communicate about your problem.
14 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUIUy4_3Lmg8XoNUBJit7Pm5b5y31RZWwDYXJUdmvWW_8dnbukU=s32)
Vincent van de Pol
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Took them 2 weeks to get back to me for renewing a prescription that I've been using for years. The doctor during the call then promised to renew my prescription, yet completely failed to do so. There's no way to give any kind of feedback that something went wrong, my only option is to start the process again. Entire features on the app itself turn on/off at arbitrary times. One moment you can chat, the other you can't. One moment you can send messages, other time you can only book video calls.
7 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjW-727LCSoORvYDL8uCW1xGl6caX-qKoJHD0NKnfQyelSkH7dZzsg=s32)
Gonzalo Suardíaz
The waiting time is terribly implemented. A couple of times, when the waiting time for a videocall was set to less than 5 minutes, it started all over again from 20+ minutes, creating a terrible user experience. On a previous occasion, I was charged twice for talking to a nurse and to a doctor about the same problem. Health care in Sweden has a huge margin for improvement; it's clearly become a business, unfortunately.
1 person found this review helpful