Southeastern: Train tickets

Name: Southeastern: Train tickets
Availability: InStock
Rating: 3.5 (2314 reviews)
Author: OnTrack Retail Ltd

OnTrack Retail Ltd

3.5

2.31K reviews

100K+

Downloads

Everyone

About this app

Travel anywhere: buy train tickets to and from any UK railway station, getting you where you need to go.

eTickets and Key Smartcard tickets: offer more sustainable alternatives to paper tickets.

Common Journeys: personalise your home screen and receive real-time updates on journeys you regularly make.

One Click Delay Repay: making delays easier! We’ll automatically generate a delay replay claim and tell you about the compensation you’re entitled to if your train is delayed by 15 minutes or more.

Journey alerts: get real-time notifications for journeys you are about to make straight to your phone.

Digital Railcards: save money with the convenience of a Digital Railcard on your phone.

Check how busy your train will be with SeatFinder information.

Powered by data from Southeastern, National Rail Enquiries and Transport for London.

Built with accessibility in mind: the user-friendly interface helps those with accessibility needs, and makes booking travel assistance easy.

Updated on

Aug 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Messages and 5 others

This app may collect these data types

Personal info, Financial info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.5

2.27K reviews

Ruaridh McKay

March 1, 2024

This app tries to do everything -- it doesn't need to. Homepage is too cluttered and visually distracting. No need to show all customers railcards, best fares and updates across ALL lines - personalise or pare back. Plan and buy section is pretty good, but cannot show etickets in app and the journey to add them to wallet/get a pdf is convoluted. Refund journey seems poor. Live trains nice and simple. My tickets a mess. Menu repeats the tabs at the base, why? Are all features really used?

OnTrack Retail Ltd

March 18, 2024

Thank you for sharing your thoughts with us! We have a feature that lets you customise your home screen if you feel that the homepage has too much information. Simply click on the settings icon in the upper right corner and you can select which ones to show. We are also working on a few upgrades to enhance the ticket management process. Thank you.

gee gglplay

July 16, 2024

The below is getting super annoying. I almost stopped using this app even though it was my preferred one of the The Trainline one ______ I'm not sure what happened with the app. It reacts super slow. And now it doesn't respond when tapping 'later trains' option either. I've started to use the The Trainline app, even though I much preferred this app for local travels.

Goke Fagbemi

July 18, 2024

The experience is really poor. I needed to buy a day return, on the day. Selecting the outbound bit was fairly easy because I was within an hour of departure, but the return option required me to navigate through about 5 pages, with each needing to be loaded. A better option would either be more train options on a single page (10 - 15) or all of them.