
Liu Henry
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The Finom app won’t let me log in—keeps saying "something went wrong" even with the latest version. Tried all fixes (reinstall, clear cache, etc.), nothing works. Worst part? Customer support stopped replying mid-conversation. Terrible experience for a banking app.
PNL Fintech BV (trade name FINOM)
May 19, 2025
Hello Liu, we're sorry to hear you experienced a technical issue while pairing your phone. We're on it! Someone from our team will be in touch with you shortly to resolve this for you. We appreciate your patience, and apologize for any inconvenience it might have caused.

D M
I do not care about cool app animations and smileys you have now in the app. I need payments WORKING! The transfer to the new Finom was a pain - and now the payments are all getting blocked! Is it so difficult to check the technical details BEFORE starting the clients' transitions? Finom has parallized my payments for 2 weeks now, and even the support system is built in such a buggy way that I get kicked put of my aupport chats BEFORE I get a solution. Horrible main architecture.
5 people found this review helpful
PNL Fintech BV (trade name FINOM)
April 5, 2025
Hi,
We would like to chat with you with regards to your experience with us. Can you provide contact at hello@finom.co? We are happy to look into the issue again if you contact us directly as we believe we can resolve it for you.

Mr K
blocking the payment and not approving the transaction asking tons of questions about transaction even while uploaded the invoice everything was in the invoice.. but still not aproving and rejecting the transaction.. very disappointed with the service
PNL Fintech BV (trade name FINOM)
July 17, 2025
Dear client, we understand your disappointment and apologize for any inconvenience. As a financial institution, we perform routine checks only as per regulatory obligations to safeguard funds and maintain banking system security. We want to help resolve your issue, but we can't identify you. Please contact us at hello@finom.co so we can assist you.